Web-based, good customer interaction and support. Attention to need for better analytics is worth noting. Apparent acknowledgement of customer service/focus is also valued. Review collected by and hosted on G2.com.

Current analytics are weak/difficult but improving, and "traversing the database" is difficult (have to move to different sections to get related information). Writing reports should be easy/straight-forward and not require special tables to be built to get related info. Review collected by and hosted on G2.com.