G2

Paul P.

Senior EDI Analyst

Mid-Market (51-1000 emp.)

6/1/2026

"Interlink Revolutionized Our Complex EDI Environment"

5/5

What do you like best about Interlink Commerce?

Interlink has been able to automate our EDI process in a way the big guys couldn’t. We operate in an extraordinarily complex environment, and none of the other vendors were able to automate it, which meant every document had to be handled manually. With Interlink, they’ve customized our processing so we only have to touch documents on an exception basis, instead of that being the norm. Review collected by and hosted on G2.com.

What do you dislike about Interlink Commerce?

The follow-up and overall communication could be better, but they’re always there when I need them. Review collected by and hosted on G2.com.

What problems is Interlink Commerce solving and how is that benefiting you?

Interlink has helped us automate our EDI to a level we could only have wished for in the past. We integrate with Sage 300, which already rules out many vendors, and our complex environment meant that a lot of tasks simply couldn’t be automated. Interlink was able to build custom processes and technology that now let us automate most of our EDI document handling.

We’ve never brought them a request that they’ve responded to with “no, we can’t.” They’ve been responsive, innovative, and creative, and they’ve proven to be a solid partner for our complex needs. Review collected by and hosted on G2.com.