I can see who is overloaded with revisions and who has free capacity so work is balanced easily. Workflow is smooth because time tracking starts automatically and billing stays clean. It also shows me that ecommerce builds take more time than basic sites so I can price them correctly. Weekly reports keep clients updated without me writing manual updates and new hires learn faster by seeing how long tasks usually take. Review collected by and hosted on G2.com.
Sometimes the dashboard feels a bit heavy when too many projects are running at once. Also the customization of reports could be simpler for nontechnical users. Review collected by and hosted on G2.com.