--- title: Insperity Reviews meta_title: 'Insperity Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 163 reviews by the users' company size, role or industry to find out how Insperity works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 163 scale: '5' date_modified: '2026-07-16' parent_category: name: HR Services url: https://www.g2.com/categories/hr-services --- # Insperity Reviews **Vendor:** Insperity **Category:** [HR Consulting Providers](https://www.g2.com/categories/hr-consulting) **Average Rating:** 4.1/5.0 **Total Reviews:** 163 ## About Insperity Insperity is a human resources partner that goes beyond the expected, meeting you where your company is now – and readying it for the future. Our purpose is to help companies accelerate growth by focusing on human potential. We offer small to midsize businesses the HR insights, expertise and technology needed to increase the likelihood, degree and speed of success. From people strategies and workforce management to employee benefits and HR compliance support, we can help you boost employee engagement and build a more resilient business. Whether you’re looking for an HR tech platform or a full-service professional employer organization (PEO),\* we’ve got you covered. We have a wide range of HR solutions to help your business thrive. Insperity HRCore The Insperity HRCore™ solution combines HR support with a human capital management technology platform designed to streamline workforce, payroll and benefits administration. Insperity HR360 The Insperity® HR360 solution is a dynamic, full-service PEO offering that provides strategic HR guidance to support leadership, employees and efficient ways of working. Insperity HRScale The Insperity HRScale™ solution, developed with Workday, is a PEO offering for fast-growing businesses that combines expert service with powerful technology to tackle HR challenges. Additional services You can also include these add-ons to our solutions: • Contractor management platform • Talent acquisition services • Financial services • Retirement services • Insurance services You have options when it comes to HR providers, but few companies offer the same level of service as Insperity. We’re a true HR partner, working closely with your team to build a people strategy that strengthens your organization. It’s a direct reflection of our mission to help businesses succeed so communities prosper. Ready to transform your approach to HR? See what’s possible with Insperity: insperity.com. \*A PEO is a comprehensive HR partner that can help with your most time-consuming HR tasks and manage certain employer-related responsibilities through a co-employment relationship. ## Insperity Reviews ### 1. Prompt, Helpful Support from Real People at Inperity **Rating:** 5.0/5.0 stars **Reviewed by:** Phillip L. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** That I am dealing with real people who provide prompt, helpful, and highly relevant responses when I have questions or need help. I also like that, as a small business, Insperity provides my employees' access to large group health plans - this is a major selling point when we recruit and attract new employees. **What do you dislike about Insperity?** I don't have a single negative thing to say about Inperity. **Recommendations to others considering Insperity:** There are a number of other technology-based PEOs out there. When I brought Insperity on board, I evaluated them along the other relevant major PEOs. Insperity from both a cost and customer service perspective was either highly competitive or just plain superior. I encourage anyone looking into a PEO, or any executive dissatisfied with any aspect of their current PEO, to evaluate Insperity. **What problems is Insperity solving and how is that benefiting you?** We had a payroll service that was just not meeting our needs and required a lot of hand holding. We did not have confidence that it could scale along with our growth. At the same time, our HR and benefits were handled among several different entities. Insperity solved all of these issues for us. ### 2. Insperity - A Top Level PEO **Rating:** 4.0/5.0 stars **Reviewed by:** Taylor C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** I really appreciate being able to contact many different people depending on the issue or question I have. I’ve never had a problem reaching someone, and even if what I need isn’t in their exact department, they’re able to forward me to the right person who can help. Also, when it comes to service fee charges, they are very open with it all. I can't say the same about many other PEO's who either hide charges, don't itemize them, or raise rates/add extra charges to pre-existing rates. **What do you dislike about Insperity?** I can’t really think of much beyond a couple of items. It would be nice to be able to extrapolate the workers’ comp portion and put it out to bid, but I understand why we can’t—it’s a package deal with Insperity, and the cost isn’t egregiously high. The biggest issue right now is our payroll payment process. When we first joined Insperity two years ago, we were a little tight on money and during one payroll, didn’t have the funds to cover payroll on the day it was due (Tuesday), so we paid it on Thursday or Friday instead. Since then, Insperity has required us to wire the money to them rather than having it pulled automatically, which adds extra work that I don’t love. I’d really like to get this reversed, since we’ve been in good standing for over a year now. **Recommendations to others considering Insperity:** You get out what you put in. Insperity is great and will hold your hand, offer advice, and provide support, but they won’t do everything for you (and they shouldn’t). If you take the time to learn the platform and explore what they offer in terms of perks and included services, you can get the most out of it for the price you’re paying. **What problems is Insperity solving and how is that benefiting you?** HR issues occasionally pop up, and they’ve been a helping hand and an extra ear for advice when I’m dealing with situations that come up with my employees. Their payroll services are great. They also helped me update my outdated company and employee handbook(s) to reflect modern laws and regulations, and they made it a bigger priority that all employees must sign and agree to them. Overall, this support frees me up to focus on other parts of the company and takes a lot off my plate. It also helps me sleep better at night knowing we’re not in this alone, and that I have a dedicated team behind me who knows things that I simply don’t. ### 3. Reliable HR Partner with Room for Tech Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Leshia S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** I enjoy the personalized support from both payroll and HR, and having a local HR specialist who is accessible and really gets to know our organization has been incredibly valuable. It's great to be able to pick up the phone and talk to someone who understands our business and provides practical advice. Insperity has helped organize our payroll and supported us through tough HR situations like terminations and layoffs. They've simplified our HR processes, kept us compliant, and been a reliable resource for HR questions, saving us time and stress. I also appreciate the free training opportunities they provide, which have been a great resource in keeping our managers and employees up to date on HR topics and compliance. **What do you dislike about Insperity?** I think the overall service is strong, but there is room to improve the technology experience. A more intuitive website, easier navigation, and simplified reporting tools would make it quicker to find information and complete routine tasks. One example is that Time & Attendance does not always go along with payroll and seems to have duplicate processes that need to happen when there are changes related to an employee. Additionally, the portion of the site that handles the 401k sign-up seems to be missing the mark. When new employees start, they are notified that a 401k will automatically start unless they log in to deny it. Maybe a pop-up warning them about the 401k going into effect could improve this, or perhaps all benefits should be better communicated. **What problems is Insperity solving and how is that benefiting you?** I use Insperity to organize payroll and handle tough HR situations like terminations and layoffs. They simplify HR processes, keep us compliant, and provide valuable training and personalized support, saving time and reducing stress. ### 4. Great Customer Support, But Department Disconnects Hold It Back **Rating:** 3.0/5.0 stars **Reviewed by:** Kathi B. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** The team genuinely wants to support their customers. Great attitudes and communication. **What do you dislike about Insperity?** The disconnection between departments has been the biggest challenge. Once the sales process is complete you are left to your own to figure out how the company works. Depending on the number of employees in your company will determine what team you are put on. I really do not agree with that standard. A 22 person organization may have the same needs as a 100+ organization. If you are an owner/operator then you must have resources on staff to manage Insperity. **Recommendations to others considering Insperity:** Do your homework and know what you are truly needing in a PEO service provider. If you are a business doing work for commercial and government contractors, with varying rate(s) and benefit requirements you may be put with a team that does not understand the unique needs of your business. **What problems is Insperity solving and how is that benefiting you?** Consolidation of benefits, workers compensation and payroll ### 5. Excellent, Friendly Customer Service from Insperity **Rating:** 5.0/5.0 stars **Reviewed by:** Debra E. | Cash Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** Customer service is excellent. Everyone you speak with is friendly, helpful, and knowledgeable. **What do you dislike about Insperity?** Honestly, I cannot think of anything that I would say I dislike about Insperity. We do sometime have issues with the time punches not recording, but that may have more to do with our building that Insperity. **Recommendations to others considering Insperity:** If you are looking for a friendly and knowledgeable company to handle your HR and Payroll needs, I would highly recommend Insperity. They care about the client and go above and beyond to make sure they are doing all they can for you. **What problems is Insperity solving and how is that benefiting you?** HR was a major hurdle for us. Insperity has benefitted us most by freeing up valuable time that we were spending on payroll and HR; now we have more time to concentrate of other areas. The more we develop our relationship with Insperity the more we find they can do for us. ### 6. Efficient Service and User-Friendly Access **Rating:** 5.0/5.0 stars **Reviewed by:** Donna M. | Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Insperity?** I worked with a wonderful Insperity employee named Andree, who was very informative about her job and looked up extra info to make sure, 100%, I had the accurate information I needed. I like the easy access to my time card, payroll, PTO, benefits, W2, and 401K. It's very user-friendly. I also appreciate that I did not have to wait long for a CSR to help me, and she was so friendly, asking security info which I appreciated. It's very easy to access, and you don't get frustrated at all. I am very satisfied with Insperity's services, and would rate them a 10 out of 10 on a likelihood scale to recommend. **What do you dislike about Insperity?** The ATS is not the most user friendly. **What problems is Insperity solving and how is that benefiting you?** I find Insperity's support invaluable for addressing complex health insurance queries. The friendly service and easy access to payroll, PTO, and benefits keep things user-friendly and frustration-free. **Official Response from Julia Marsteller:** > Hi Donna. Making things easier for your business through our support is why we do what we do! We greatly appreciate you sharing your feedback. Thank you for choosing Insperity! ### 7. Sales experience walked us away, not the product. **Rating:** 0.0/5.0 stars **Reviewed by:** Paige M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2026 **What do you like best about Insperity?** Hard to comment on the product directly, since we didn't engage. The breadth of services bundled into one offering is appealing on paper for the right kind of business. **What do you dislike about Insperity?** The sales experience. Our rep excused his own pricing by saying "even CPAs struggle to follow" the financial document, then labeled $32,094 of net-new annual expense as "Savings." That's misleading, at best. After we declined in writing on May 12 with our reasoning laid out, he bypassed the evaluators and went directly to the company owner five weeks later without copying me, despite being told I was leading the evaluation. How a company sells something tells you how they'll service it. **Recommendations to others considering Insperity:** Demand the PEO and co-employer structure terms in plain language up front. Demand the financial breakdown in writing before any meeting. If you name a decision-maker, expect their rep to find a way around her if the answer is no. **What problems is Insperity solving and how is that benefiting you?** We evaluated Insperity's HR360 PEO offering and did not move forward. The PEO model can solve real problems for businesses with weak workers' comp claims histories or that need full HR outsourcing. It did not solve a problem for us. **Official Response from Julia Marsteller:** > Hi Paige, Thank you for your feedback. We are sorry to hear about your frustrations and disappointments. Your feedback has been shared with the appropriate teams. Should you have additional input or would like to talk further, please email us at contact@insperity.com. ### 8. Helpful Team and Strong Payroll, but Long Lead Times for New Implementations **Rating:** 3.5/5.0 stars **Reviewed by:** Jennifer G. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2026 **What do you like best about Insperity?** They have great folks who try to be responsive and helpful. Payroll has been a bright spot for us. **What do you dislike about Insperity?** The lead time to implement something new is a bit unreasonable and hurts our ability to get our business done. In order to get on their time and attendance solution, we are waiting 2 months. We were just quoted 2 to 3 months to get our hourly PTO policy added into our system. **Recommendations to others considering Insperity:** Anticipate your needs early and get into their queue before you need to be otherwise you will be waiting forever to have business essentials implemented. **What problems is Insperity solving and how is that benefiting you?** For a small company, Insperity allows me to offer my employees a "big company" HR and benefits experience without being a big company. And, internally, I don't have to hire HR or Benefits, which saves considerable resources. ### 9. Comprehensive HR Solution with Strong 401K Management **Rating:** 5.0/5.0 stars **Reviewed by:** Iyanah G. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Insperity?** I use Insperity to clock in, clock out, review documents, view benefits, and check 401K details. I have been a customer for 3 years and at both my previous job and current one. I really enjoy being able to access my 401K and seeing how much investment I've made for myself from my hard work. I was able to complete educational trainings needed for the workplace, like sexual harassment and cybersecurity, which help ensure safety is maintained. I find the accessibility of my 401K a major benefit. **What do you dislike about Insperity?** It would be great if Insperity provided services like IVF coverage. **What problems is Insperity solving and how is that benefiting you?** I use Insperity for clocking in and out, reviewing documents, and viewing benefits like 401K details. It provides necessary workplace training, ensuring safety and support. I appreciate accessing my 401K to see investments. **Official Response from Julia Marsteller:** > Hi Iyanah. Thank you for sharing your positive experience working with us! It's our pleasure to serve our valued clients like you! ### 10. Streamlined Benefits Management, Excellent Savings **Rating:** 5.0/5.0 stars **Reviewed by:** Sylvester S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2026 **What do you like best about Insperity?** I find Insperity really helpful for benefits management. One of the things that stands out for me is how they provide documentation of benefits, which allowed us to cancel my wife's coverage and save quite a bit of money. Also, having all the benefits consolidated in one portal is really efficient. It makes it easy to visualize and plan expenditures from my benefits in one place, saving time and avoiding the hassle of switching between multiple webpages. Additionally, I've had pleasant and beneficial interactions with them. **What do you dislike about Insperity?** Nothing. All the interactions have been pleasant and beneficial **What problems is Insperity solving and how is that benefiting you?** Insperity provides documentation of benefits allowing my wife to cancel her coverage, saving us money. Their portal consolidates all benefits, helping me visualize and plan expenditures efficiently, saving time by avoiding multiple webpages. **Official Response from Julia Marsteller:** > We're happy to hear about your positive experience, Sylvester! Thank you for taking the time to share your feedback. ## Insperity Discussions - [Does insperity use iSolved?](https://www.g2.com/discussions/insperity-workforce-acceleration-does-insperity-use-isolved) - [Does insperity use iSolved?](https://www.g2.com/discussions/does-insperity-use-isolved) - [What is insperity Premier?](https://www.g2.com/discussions/what-is-insperity-premier) - [What is org chart now?](https://www.g2.com/discussions/what-is-org-chart-now) - [What is insperity workforce optimization?](https://www.g2.com/discussions/insperity-workforce-acceleration-what-is-insperity-workforce-optimization-57189443-e774-4f45-ade5-17e48c3a8a3d) - [View Insperity pricing details and edition comparison](https://www.g2.com/products/insperity/reviews/insperity-review-4582060?section=pricing&secure%5Bexpires_at%5D=2026-07-16+21%3A17%3A35+-0500&secure%5Bsession_id%5D=5a4e5c97-41dd-4c2f-975a-30149cd170e3&secure%5Btoken%5D=22d6e6ad2db03f73b3eaa86e4267ce231704d0ba64fd23a16887a74ed16cad94&format=llm_user) ## Insperity Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Core Features - Payroll Services** - Payroll Runs - Payroll Department - Analytics - Direct Deposit **Advanced Features - Payroll Services** - Pay Taxes - Benefits - Other Training - Time Tracking - Integration **Support - Payroll Services** - Experts - Live Support **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Insperity Alternatives - [ADP Payroll Services](https://www.g2.com/products/adp-payroll-services/reviews) - 4.0/5.0 (270 reviews) - [Sequoia Advisory](https://www.g2.com/products/sequoia-advisory/reviews) - 3.1/5.0 (24 reviews) - [Lumity Benefits Solution](https://www.g2.com/products/lumity-benefits-solution/reviews) - 4.8/5.0 (64 reviews)