G2

Jennifer R.

Marketing, Design and Communications Professional

Small-Business (50 or fewer emp.)

9/14/2026

"Worth It Despite the Cost"

5/5

What do you like best about Insperity?

The compassion, care and understanding I receive when I call. You can tell that your people really care. See previous question, I'm pleased to be a part of Insperity. Review collected by and hosted on G2.com.

What do you dislike about Insperity?

Well, the cost, but I'm sure that's just the way it is. Also the 15-minute up front hold time, but it's Monday morning, so I'm sure that doesn't help. Review collected by and hosted on G2.com.

Recommendations to others considering Insperity:

Top notch, I highly recommend. Review collected by and hosted on G2.com.

What problems is Insperity solving and how is that benefiting you?

It took 6 days initially for COBRA coverage to be in service and now I am experiencing UHC FSA spending coverage denial for some dates where they note "Our records show your account was not effective for date(s) in which service incurred. (G02)". Danielle worked extensively with me to understand several components; including which option to choose when I call in; she assured me I have had continuous coverage since August 6 (August 1-August6 is retroactive); and we discussed recurring payments (I opted for a paper check sent in advance via my bank). My experience with Danielle was superb and she exemplifies the same experience I have always received across the board when I call Insperity. Every. Single. Time. It must be how employees are treated, respected and appreciated to have such consistent delivery. I never feel like I'm speaking with a robot, I feel like I'm speaking with a friend over coffee! She shared with me any detail that would prove and help to provide a better understanding of the situation. I also learned I chose the wrong group to begin with and she helped me anyway! Review collected by and hosted on G2.com.