Quality of support, ease of integration, and ability to customize as needed. Review collected by and hosted on G2.com.
I don't have much input in this section as we have not rolled out Insightful to our full staff yet. It is still in testing mode on our side. Review collected by and hosted on G2.com.
Hi there,
Thank you for the review, especially at this stage. Integration and customization are not the most glamorous things we built, but they are the two that help a rollout's success a lot, particularly across a mix of remote staff and overseas contractors, where one configuration rarely suits everyone.
That flexibility matters most in the phase you are entering. The teams who tailor the setup per group, and tell staff plainly what Insightful tracks and why, get a far easier reception than the ones who impose a single configuration and hope.
Good luck with the wider rollout, and lean on our team before you go wide. They have seen plenty of these.
Best regards,
The Insightful Team