I value Insightech's reliable session-recording capability at FinKontor GmbH Leipzig. It allows me to pull complete user-journey replays for our e-commerce clients, including every click through checkout and payment steps. This is tremendously helpful when we need tangible evidence to validate online sales transactions ahead of tax office audits. The platform's filtering functions are particularly useful, letting me quickly isolate high-value purchase sessions instead of sifting through irrelevant traffic. These features collectively cut down our manual evidence-gathering work and fix audit trail gaps in our processes. Review collected by and hosted on G2.com.

From our accounting compliance perspective at FinKontor GmbH Leipzig, Insightech has major gaps for German audit standards. It lacks immutable, tamper-proof audit logs required under GoBD. Session recordings cannot be directly handed over to tax authorities as valid evidence. On top of that, automatic data retention settings are not GDPR-aligned; visitor session data accumulates with no regulated expiry. I also run into occasional export glitches for large session bundles. All this forces me to spend extra work manually sorting, validating and re-archiving files onto our encrypted local storage for the client tax audit preparations. Review collected by and hosted on G2.com.