G2

Patrick C.

Mid-Market (51-1000 emp.)

7/27/2026

"Switched auditors for our fourth SOC 2 and the transition was smooth"

5/5

What do you like best about Insight Assurance?

This was our fourth SOC 2 audit but our first with Insight Assurance, and the communication was the standout. Our main contact kept us updated on the timeline regularly, and the shared Slack channel meant we could get quick answers without waiting on email. They also stayed responsive throughout the year for ad-hoc questions outside the audit window. The team worked primarily within Vanta rather than asking us to duplicate evidence elsewhere, and their SOC 2 system description template saved us a lot of drafting time. Review collected by and hosted on G2.com.

What do you dislike about Insight Assurance?

Nothing major. Slack worked well for general communication, but custom evidence requests also came through there rather than into Vanta, and we had to ask a few times for them to be logged in the platform. Vanta is where we assign requests to team members and keep the record for future audits, so having everything tracked there matters to us. Minor point in the context of an otherwise well run audit. Review collected by and hosted on G2.com.

Recommendations to others considering Insight Assurance:

Get the shared Slack channel set up early, it is one of the better parts of working with them. Agree up front that all evidence requests go into your compliance platform rather than chat, which avoids chasing later. If you are switching auditors, budget time at the start to bring them up to speed on your architecture. Ask for their SOC 2 system description template early, it is a genuinely useful starting point. Review collected by and hosted on G2.com.

What problems is Insight Assurance solving and how is that benefiting you?

This was our fourth SOC 2 audit and our first with Insight Assurance. We need a SOC 2 Type II report to satisfy customer security reviews, and the risk with switching auditors is losing the efficiency you have built up over previous cycles. That did not happen here. They delivered with minimal disruption to our team, which matters when you are a company of our size and cannot dedicate people full time to audit prep. Review collected by and hosted on G2.com.