G2

Deepak K.

Marketing Manager

Mid-Market (51-1000 emp.)

4/6/2025

"The collection of customer feedbacks for business improvements"

4/5

What do you like best about Informizely?

Informizely is a day to day business optimization tool that mainly helps us in knowing our customers better by interacting with them through small surveys and feedback forms. This software helps us in understanding the users' experience of people using our app and availing our services and know more about the sections on which we need to improve. Review collected by and hosted on G2.com.

What do you dislike about Informizely?

Conducting surveys on a regular basis also builds a fatigue and avoidance of content and their engagement by our audience because completing surveys and feedback forms takes time and if conducted in short interval of time then the productivity of such activities degrades to a certain extent and ROI of the software drops. Review collected by and hosted on G2.com.

What problems is Informizely solving and how is that benefiting you?

The software helps us in tackling the roots of problems that our customers face and also improving the service quality for better overall service experience. The customer retention has also increased as we are providing exclusive offers to all the customers who mentioned any kind of problem with our doorstep services. Review collected by and hosted on G2.com.