As a 3PL, I find the scalability of Infoplus to be excellent. We can use it for our smallest client and our largest. The integration to Shopify and other channels is superb, but we have the option to upload orders or manually enter as needed. <br><br>The platform itself is extremely stable. We experience no downtime due to lagging. <br><br>The ASN and receiving functions are easy to use and accurate. <br><br>Reporting functions are robust, they are easy to manage and save.<br><br>Overall, once you get to know it, the system is very easy to use and produces accurate results for our wide range of clients. Review collected by and hosted on G2.com.

I personally find the trigger function a little difficult to use for the layperson. Often I have to reach out to Pro Services for a simple update or customer request. <br><br>I also feel that an online training component for new users should be added. While the knowledge desk is very responsive and helpful, it's a lot to train new employees (and customers, if they are using a portal). There is a lot to cover and sometimes you simply don't know the option exists because the knowledge base is so expansive. <br><br>I would love to see an easier 3PL billing process. Customizable so we can input contract rates for specific LOB's and click a few favourite reports to produce a billing sheet that ties in shipping, raw materials, order lines, number of line items etc. Review collected by and hosted on G2.com.