G2

Verified User in Retail

Small-Business (50 or fewer emp.)

2/24/2026

"Infoconn Review"

5/5

What do you like best about Infocon Systems?

We had an outstanding experience working with Infoconn Systems for our EDI implementation and ERP integration.

From the very beginning, their team demonstrated deep technical expertise, professionalism, and a clear understanding of retail compliance requirements. EDI integrations can often be complex and time consuming, especially when aligning with an existing ERP system, but Infoconn made the entire process seamless and efficient.

Their team worked closely with ours to ensure smooth mapping, testing, and validation across all required documents including POs, ASNs, invoices, and acknowledgements. They were highly responsive, proactive in identifying potential issues before they became problems, and extremely patient in walking us through technical details when needed.

What stood out most was their hands on support during integration into our ERP system. They took the time to understand our workflows and customized the setup to ensure everything functioned properly with minimal disruption to operations. The onboarding and go live process was organized, structured, and delivered on schedule. Review collected by and hosted on G2.com.

What do you dislike about Infocon Systems?

There were no issues with timing or any of their staff. Review collected by and hosted on G2.com.

What problems is Infocon Systems solving and how is that benefiting you?

Infoconn Systems is solving the complexity and operational inefficiencies around EDI compliance and ERP integration.

Before working with Infoconn, managing retailer EDI requirements, document mapping, testing, and ongoing compliance created significant internal strain. Each trading partner has different specifications, and aligning those requirements with our ERP system was both time consuming and technically demanding.

Infoconn streamlined the entire process. They simplified document mapping for POs, ASNs, invoices, and acknowledgements, ensured accurate data flow between retailers and our ERP, and proactively handled compliance validations. This eliminated manual work, reduced errors, and significantly lowered the risk of chargebacks.

The biggest benefit to us has been operational efficiency and scalability. Their integration allows our ERP system to communicate seamlessly with retail partners, enabling faster order processing, cleaner invoicing, and improved cash flow. Instead of troubleshooting EDI issues internally, our team can now focus on growth and retailer expansion.

Overall, Infoconn has transformed EDI from a technical burden into a streamlined, automated process that supports our business scaling efforts. Review collected by and hosted on G2.com.