G2

Lauren I.

Customer Advocacy Manager

Enterprise (> 1000 emp.)

2/11/2020

"Perfect tool for customer advocacy!"

5/5

What do you like best about Influitive?

I love that Influitive really allows you to get to know your customers - build and cultivate relationships and watch them turn into great advocates! It has allowed us to really "touch" each advocate and give them the personal relationship they deserve! It also allows us to put opportunities out - speaking, awards, references, social sharing, fun - in a manageable way! Our Salesforce integration and use of the reference requests is also a critical piece of our program! Review collected by and hosted on G2.com.

What do you dislike about Influitive?

I like just about everything - the messaging could use some improvements, but it is still good! Review collected by and hosted on G2.com.

Recommendations to others considering Influitive:

Influitive was a game changer for our program. We went from a very manual reference program to a phenomenal advocacy program. Our customers love it as much as we do! Review collected by and hosted on G2.com.

What problems is Influitive solving and how is that benefiting you?

We've solved our disconnect with associating references to sales opportunities. Our sales team can also view all advocacy activities directly on their opportunities and contacts in Salesforce. We've also been able to save so much time in putting advocacy activities out to customers - and they can self select what they are interested in. And the relationship building is priceless!! Review collected by and hosted on G2.com.

Response from Rob Ayre of Influitive

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Thank you so much for review Lauren! Building those personal relationships is what I love most about customer advocacy, so happy to read Influitive is making an impact for your program!