I really appreciate the super immediate response from the support team. Whenever we've needed more credits or had issues with profiles not showing up, the replies have always come within an hour or so. This quick turnaround is essential for us because we often need things resolved fast in our day-to-day work. Review collected by and hosted on G2.com.
Sometimes the platform can be confusing, especially for new team members. The difference between the lists section and the profiles section isn't always clear, which leads to mistakes and extra explanations. It takes time to get everyone up to speed on where to find or add new profiles. Review collected by and hosted on G2.com.