I like Infer's conversational experience, which allows me to ask broad questions and follow-up naturally to refine what I'm looking for without restarting my search process. The quick response time is also a big plus, making it convenient for everyday research. I appreciate how I can build on previous responses without repeating all the context, especially when exploring unfamiliar topics. The setup process was easy, and I got comfortable with the basic workflow quickly. Review collected by and hosted on G2.com.

One thing that could be improved is the accuracy and consistency of responses when questions are very specific or require detailed context. Sometimes I need to rephrase a question or ask a follow-up to get the exact information I'm looking for. More reliable answers and clearer source context would make the chatbot more useful for research and work-related questions. I'd also like to see better handling of longer conversations and more detailed context, so the chatbot can maintain the important points from earlier messages more consistently. It would help to have stronger clarification when a question is ambiguous, along with clearer indications of uncertainty or supporting sources. Review collected by and hosted on G2.com.