I like how Infer feels like a practical AI teammate rather than just a tool. The AI voice agents handle conversations naturally, integrate seamlessly with our workflows, and smartly determine when to escalate a task to a human, making the automation process reliable. It's a great help in reducing repetitive work while keeping a consistent, high-quality customer experience. Additionally, I appreciate how easy it is to experiment with different artistic styles and iterate on ideas with features like image editing and inpainting, without having to start from scratch each time. The interface remains approachable even when utilizing advanced AI capabilities. The initial setup of Infer was very easy too. Review collected by and hosted on G2.com.

One area that could be improved is providing more visibility into how the AI reaches its decisions and when it chooses to escalate a conversation to a human agent. I'd also like to see more customization for conversation flows, richer analytics on agent performance, and broader integrations with CRM and help desk platforms so it's easier to tailor the experience to different business workflows while maintaining consistent AI behavior. Review collected by and hosted on G2.com.