LG
Lisa G.
Chief Listening Officer & Strategist
Information Technology and Services
Mid-Market (51-1000 emp.)
"Indellia Transformed How We Leverage Customer Feedback"
What do you like best about Indellia?
The ability to collect and act on customer feedback has greatly improved since using Indellia. The platform uses AI to analyze feedback, automatically detects emerging trends, customer sentiment, and any potential issues before they escalate. This provides us with actionable insights that can be used to improve product quality, and optimize the customer experience. Review collected by and hosted on G2.com.
What do you dislike about Indellia?
I can't think of anything, and we've been using it for a year. Review collected by and hosted on G2.com.