G2

Lenka Paola C.

Site Lead Support Manager - LATAM

Mid-Market (51-1000 emp.)

7/14/2023

"Support: Custom Software Solutions and Augmented Staffing U(or Staff Augmentation)"

5/5

What do you like best about Inclusion Cloud?

What I like best about Inclusion Cloud is their impressive expertise and the certified talents they provide. Their Project Leader stood out as a highly professional individual who was not only bilingual but also displayed exceptional qualities such as patience and ease of collaboration. The clear plans, status updates, and effective Sprint management ensured that the project progressed smoothly, even during challenging phases. Additionally, Inclusion Cloud helped us achieve significant improvements in our business operations, including cost reduction, process automation, increased efficiency, enhanced product quality, and reduced payment time for our providers. Overall, their expertise, professional approach, and ability to deliver tangible benefits to our organization make Inclusion Cloud an exceptional partner. Review collected by and hosted on G2.com.

What do you dislike about Inclusion Cloud?

We have had a good experience partnering with Inclusion Cloud; however, we are exploring opportunities to enhance the pricing structure further. Review collected by and hosted on G2.com.

Recommendations to others considering Inclusion Cloud:

When it comes to working with Inclusion Cloud, my recommendation is to take advantage of their expertise and collaborative approach. They have the capability to address loopholes and discrepancies in data reconciliation, as well as provide efficient solutions to complex challenges. While there is room for improvement in pricing, the overall experience of working with Inclusion Cloud is valuable and rewarding. Review collected by and hosted on G2.com.

What problems is Inclusion Cloud solving and how is that benefiting you?

In order to address the significant gaps in data reconciliation within the goods and services tax (GST) system and minimize the occurrence of errors and discrepancies, we decided to enlist the help of Inclusion. Their expertise and capabilities were crucial in tackling these challenges head-on. Review collected by and hosted on G2.com.