G2

Nghĩa P.

Freelance Marketing

Small-Business (50 or fewer emp.)

10/29/2026

"24/7 AI support that covers our after-hours gaps"

4.5/5

What do you like best about InCard?

InCard is an AI Agent that supports my business extremely well. I manage more than 600 fanpages and a very large team, and InCard has helped us cover the many time gaps when we were short-staffed, saving us a significant amount of time. Review collected by and hosted on G2.com.

What do you dislike about InCard?

The interface and overall product experience could be further improved for customers. Review collected by and hosted on G2.com.

What problems is InCard solving and how is that benefiting you?

Before InCard, our sales staff had to monitor the fanpages and reply to each message one by one. After their shifts ended, no one was available to handle incoming customers, so those customers had to wait until the next day. Occasionally a staff member would read and reply after hours, but that only covered a few messages and was never 24/7.

Since we started using InCard's AI Agent, the AI continues to consult customers and collect their information 24/7 after hours. Our sales team then picks up and continues the consultation during their regular shifts.

In addition, InCard's CRM system updates key metrics daily, weekly, and monthly, which makes it easy to build reports, evaluate performance, and improve our business results. Review collected by and hosted on G2.com.