G2

Michelle J.

Marketing Coordinator

Small-Business (50 or fewer emp.)

7/22/2025

"Impact is an excellent tool for our team!"

4.5/5

What do you like best about impact.com?

With our small but growing team Impact has been really great at streamlining our affiliate marketing program commission tracking. It has exponentially improved our ability and efficiency with tracking returned items and the corresponding commissions. All of this has improved our ROI. Has been a great choice for us. Review collected by and hosted on G2.com.

What do you dislike about impact.com?

Honestly the ONLY thing we haven't liked so far is that we have had issues with the accounting side of things when it comes to processing of payment of our invoices and the established hierarchy of how our payments are processed. Review collected by and hosted on G2.com.

What problems is impact.com solving and how is that benefiting you?

With the size of our team the platform has made tracking our affiliate program so much better! Tracking commission payouts and commissions that need to be returned to us from item returns so much easier so we no longer have to worry about it. The dashboard, reporting, transaction tracking - all of that information is so easily at our fingertips and we know the team we work with is much happier since the switch to Impact. Review collected by and hosted on G2.com.

Response from Hannah Kirschner of impact.com

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Hi Michelle,

Thank you for your thoughtful feedback, and for sharing your experience with impact.com!

We know firsthand how much a small but mighty team can accomplish, especially with the right tools, and we're so happy to hear that your team has greatly benefited from using impact.com to streamline your affiliate program management.

I'm sorry to hear that you've experienced issues with the accounting side of things. I will pass this feedback on to our Product team, and please feel free to reach out to customermarketing@impact.com if you'd like to share more.

Congrats on all of the efficiencies your team has already created with impact.com, and we look forward to continuing to support your growth!

-- Hannah at impact.com