G2

michelle m.

Chief Operating Officer

Small-Business (50 or fewer emp.)

7/2/2026

"All-in-One Integrated Platform That’s Easy to Customize"

4/5

What do you like best about iMIS?

It's an all in one website, member database and event system that is totally integrated. If you have the understanding of basic HTML and/or SQL it is also easy to manipulate the data on the website or within the database saving a lot of time. If you don't understand this, it is easy to pick up with a bit of training too. Review collected by and hosted on G2.com.

What do you dislike about iMIS?

The advanced marketing module doesn't allow a preset time to send bulk emails. Someone physically has to push a button to send an email at a certain time.

iMIS online support is great but there should be a phone option for when someone wants to actually talk an issue through quickly. Going backward and forwards via email slows down the help when things go wrong. Review collected by and hosted on G2.com.

What problems is iMIS solving and how is that benefiting you?

iMIS has allows us to bring all elements of member experience into the one platform including our member video library, article library, event registration and website. This was the largest improvement to our system. It also has improved our member journey through the ability to set up automated communications at join date, six weeks and six months which we could not do automatically in our older system. We can also place personalised alerts against member profiles for ease of meaningful communication when a member calls. This means we can prompt conversation more readily knowing that each alert shows us what the member has been involved in at our association and thank them for that involvement Review collected by and hosted on G2.com.

Response from Brittany Holt of iMIS

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Thank you for your wonderful review, Michelle! We're delighted to hear that iMIS has helped bring your website, member database, events, and communications together in one integrated platform while enhancing the member experience through automation and personalisation. We also appreciate your feedback on scheduled email sends and phone support, and we'll be sure to share it with our team as we continue improving the platform!