G2

Andrea C.

Gerente regional de ventas

Mid-Market (51-1000 emp.)

11/1/2021

"Excellent implementation of methodologies and business model"

4.5/5

Describe the project or task Imagineer Customer Experience helped with:

Imagineer has helped us to organize the team through sales, service and operational processes, where they ensure that the internal response capacity is exceptional. In addition, since we started working with the Inbound methodology, we have been able to align our marketing strategies, annual and commercial objectives for customer retention and acquisition. Review collected by and hosted on G2.com.

What do you like best about Imagineer Customer Experience?

In general, it is an orderly team, which provides monthly monitoring with the support of the Inbound methodology and its best practices, through the creation of content, marketing strategy and process automation. Review collected by and hosted on G2.com.

What do you dislike about Imagineer Customer Experience?

Their service is fine, but they do not have specialization in portals in human capital management in organizations Review collected by and hosted on G2.com.

Recommendations to others considering Imagineer Customer Experience:

You should ask for the best HubSpot license that suits your business, so that the creation of monthly strategies is effective and has the omnichannel that this tool offers you. In addition, the consultancies and automation within HubSpot, through Workflows, sequence, lead scoring, etc., are ideal if your sales team is not having desired results. Review collected by and hosted on G2.com.

What problems is Imagineer Customer Experience solving and how is that benefiting you?

Right now, we are redesigning our B2B strategies, creating content, creating quick win strategies on LinkedIn, and creating alliances by exposing our services to the food production industry in Costa Rica. Throughout this time working together, the right buyer personas have been defined for the generation of quality content, such as: email marketing shipments, assertive publications on social networks, discounts, webinars, ebooks, among others. This also allows us to automate our processes with innovative strategies to improve the sales process. Review collected by and hosted on G2.com.