G2

LS

Lukas S.

DevOps Engineer

Banking

Enterprise (> 1000 emp.)

3/24/2025

"Good product, with potential"

4.5/5

What do you like best about ilert?

We use ilert for our emergency service daily.

- Easy to use

- Many integration possibilities

- Steep learning curve

- Good support, very solution-oriented and fast. No dumb chat bot (+1)!

- The implementation was also quite easy after a short familiarization Review collected by and hosted on G2.com.

What do you dislike about ilert?

We are still lacking central notification policies. For example, we would like to prevent users from being able to receive notifications exclusively via email, which is currently the default for new users. Or also, that we can globally prohibit services like Telegram and WhatsApp.

Additionally, better user management via SSO would be helpful. Deactivating user accounts when the AD account has been deactivated. Profile picture sync from Azure. Team assignment via AD group memberships. Things like that...

User-based notifications via webhook would also be desirable. Review collected by and hosted on G2.com.