--- title: iGrafx Reviews meta_title: 'iGrafx Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 86 reviews by the users' company size, role or industry to find out how iGrafx works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 86 scale: '5' date_modified: '2026-07-12' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # iGrafx Reviews **Vendor:** iGrafx **Category:** [Business Process Management Software](https://www.g2.com/categories/business-process-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 86 ## About iGrafx iGrafx empowers enterprises to understand, improve, and transform the way their business truly runs. As a leader in Process Intelligence, iGrafx Process360 Live unifies process mining, process mapping, and digital twin simulation in one end‑to‑end platform—giving organizations a complete, connected view of their operations. Process360 Live captures real process data, maps it visually, and simulates potential improvements so teams can identify inefficiencies, test changes safely, and drive measurable optimization. From aligning business and IT, to strengthening compliance, to accelerating initiatives like automation, RPA, Lean, and Six Sigma, iGrafx helps organizations turn their processes into a competitive advantage with clarity and confidence. With iGrafx, business leaders can discover how work actually happens, model how it should happen, and continuously optimize for ROI and operational excellence. Learn more at www.igrafx.com. ## iGrafx Reviews ### 1. Great for requirement elicitation sessions **Rating:** 4.0/5.0 stars **Reviewed by:** Sue G. | Director, Enterprise (> 1000 emp.) **Reviewed Date:** December 13, 2023 **What do you like best about iGrafx?** Great tool to use in team settings to document as-is and to-be processes. Get immediate agreement across teams on where the work occurs (or should occur). **What do you dislike about iGrafx?** Hard for new process modelers who don't know all the BPMN rules to create process models on-the-fly. **What problems is iGrafx solving and how is that benefiting you?** We use iGrafx process modeler to document our business processes - it is a great tool to descibe operational processes and identify the tools used by staff to perform their work. We also use iGrafx process modeler during requirement elicitation / business solution design sessions to clearly identify the work each team performs during new processes, and order the work must occur. ### 2. A complete set of tools with unique functionalities, for effective and efficient BPM. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about iGrafx?** 1) What do I like about iGrafx cloud solutions? Excellent cloud concept (in my opinion, better and easier to understand than most competitors). Completeness of the solution – from modeling, monitoring, and data mining to running processes. The platform contains most of the necessary functionalities. Self-explanatory layout. The functionality of working with multiple languages. Good version management. Non-iGrafx document management. Cooperation with iGrafx desktop tools for process simulation (iGrafx Process). 2) What do I like in other iGrafx tools? iGrafx Process – a brilliant process simulation tool. Perfect complementary tools for process mining, closing the Deming cycle. It allows you to verify the impact of the designed process change on its efficiency. It reduces losses resulting from suboptimal changes in business processes and enables you to study the impact of various parameters on business processes and production or administration. Necessary for the correct assessment of the effects of legal regulations. It has enormous configuration possibilities and can adequately map the business environment of process implementation. It also allows for studying the mutual influence of many processes (e.g., competition for resources). **What do you dislike about iGrafx?** What needs improvement? Completely incomprehensible sales policy. For example, the last idea that the minimum purchase in iGrafx is €20,000. This means that if someone requires one license of a brilliant process simulation tool, they have to invest €20,000, which makes this purchase very unprofitable. Until recently, the annual license cost for this product was €826, a reasonable price. Today, the user is forced to spend €20,000 on this tool, meaning he will rather look for an alternative. However, after choosing an alternative, it will be difficult for him to justify the migration to iGrafx, if he even grows up to the number of licenses to justify this purchase. In iGrafx, they ignore that users don't need tools but solutions. The prohibitive price of the tool makes people look for other solutions. We know that all providers are moving to cloud solutions, and so is iGrafx. Unfortunately, iGrafx cloud solutions in modeling are still clearly inferior in functionality to desktop ones, even though desktop ones have not been developed for several years. This is especially evident in process simulation tools. The desktop ones are probably the best process simulation tools in the world, and if they were to be improved a bit (work with multiple processor cores, independent windows, stability in extensive simulations, report exports and better cooperation with iGrafx cloud tools), then they would become practically “must have” for most companies that care about their development. **What problems is iGrafx solving and how is that benefiting you?** Teams of specialists from different countries work on models with many variants in different languages. ### 3. Powerful data configuration software **Rating:** 4.5/5.0 stars **Reviewed by:** Brock F. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** December 08, 2021 **What do you like best about iGrafx?** It monitors any data that enters into our organization and analyses it to make sure it can be easily used for planning. Security of our data is guaranteed by powerful security system installed by this platform. It gives us insights on the business performance and future predictions on the market trends. **What do you dislike about iGrafx?** My experience has not been affected by any poor performance from the services of this platform. The current data features are effective and no recommendation for new feature. **Recommendations to others considering iGrafx:** Performance and data integration across the entire business enterprise is excellently managed by this powerful software. Any organization can easily try this tool for increased productivity and improved performance. **What problems is iGrafx solving and how is that benefiting you?** The main challenge affecting our planning from poor data analyzation have been solved. All the applications and workflow programs have been well monitored from the great data management systems. iGrafx has protected our business from facing critical risks that can affect performance. ### 4. Best risk and data control software **Rating:** 4.5/5.0 stars **Reviewed by:** James H. | Graphic Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2021 **What do you like best about iGrafx?** It gives us future predictive analytics on the performance and the outcomes of our business transactions. Clients who depend on our products and services give us their preferences and suggestions on improving our services. iGrafx controls all data and ensures that there are no security threats on any integrated information. **What do you dislike about iGrafx?** There are no challenges identified from the operation of iGrafx. All the integrated tools have been controlling our processes and everything is perfect. I have no recommendations for new features. **Recommendations to others considering iGrafx:** My interaction with this great platform have been positive and I have discovered new data control measures. Any organization seeking powerful risk and data control product should consider investing on iGrafx. **What problems is iGrafx solving and how is that benefiting you?** The main data analysis challenges we used to face leading to poor performance have been improved. The main dashboard virtualizes all data and gives us proper flow charts on how we have improved our service delivery and areas that requires improvements. ### 5. Smart data control tool for monitoring innovation **Rating:** 4.0/5.0 stars **Reviewed by:** Jordan D. | Sales Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2021 **What do you like best about iGrafx?** iGrafx monitors all our customers data from all sources and gives the best implementation solutions. Our marketing department ensures that any data that enters from sales channels is securely saved for future decision-making. It is easy to deploy this platform in business enterprise and learn the performance after short period of functionality. **What do you dislike about iGrafx?** Monitoring of data input and output has been the biggest role of this software. It has maintained high standards of reliability and offered the best data solutions always. **Recommendations to others considering iGrafx:** The performance of iGrafx has been excellent and I recommend to others. It has high capability of controlling data in any organization with positive ROI. **What problems is iGrafx solving and how is that benefiting you?** I have not experienced any challenge of data loss since we deployed this platform. Data integrity has been achieved since we deployed iGrafx for effective data controls across our organization. It provides insights on time and measures to be put in place to avoid any risks that may occur in business transactions. ### 6. Powerful flowcharting and process modelling platform **Rating:** 4.5/5.0 stars **Reviewed by:** Betty W. | Digital Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2021 **What do you like best about iGrafx?** My digital coordination department has been able to draw and analyze charts on the performance progress. It enhances easy creation of excellent graphics that we use during social media marketing campaigns. It has enriched our knowledge on brand management and workflow maintenance. **What do you dislike about iGrafx?** There is sometimes limited knowledge on effective operation on current market demands. The overall experience with iGrafx has been productive and successful. **Recommendations to others considering iGrafx:** iGrafx have been able to raise our business and build our brand across all our marketing channels. The performance has created promising future of our company and I recommend to any colleague or business enterprise. **What problems is iGrafx solving and how is that benefiting you?** It has transformed our organization to the most advanced performance. The control of workflows and effective data analysis have created positive growth. The customer support team have given us effective guidelines that have lead to better production across the entire company. ### 7. Powerful data integration platform across multiple systems **Rating:** 4.5/5.0 stars **Reviewed by:** Ganbare Y. | Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 07, 2021 **What do you like best about iGrafx?** It gives us power and base to integrate our customers data with our planning. iGrafx is able to monitor the progress of our daily performance and notify when there are challenges in some departments. Data that enters into our systems from different sources is well scrutinized and effectively used for decision making across the entire organization. **What do you dislike about iGrafx?** The deployment process and integration with our workflow systems was effectively implemented. I have not observed any area that requires improvement since I started working with it. **Recommendations to others considering iGrafx:** There has been improved data management plans since we deployed iGrafx. Our planning and marketing strategies have improved and increased profit gains in our enterprise. I recommend iGrafx to any growing enterprise for effective data management. **What problems is iGrafx solving and how is that benefiting you?** It has boosted the performance of our organization by managing the available data with the most required tools. It ensures that our daily programs and workflow are implemented with the required resources. Customers data enables us to plan on production and make informed plans on the marketing strategies. ### 8. Best performance transformation and data management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Judy C. | Logistics Manager, Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2021 **What do you like best about iGrafx?** It gives us the most reliable performance monitoring data that enables us to plan for our organization and make great decisions. It keeps our applications on check to ensure that they are performing effectively. It has intuitive user interface and customizable dashboard that suits our needs. **What do you dislike about iGrafx?** I have not observed any challenge that can derail performance. It has high top-notch tools that masters applications behaviour and how they respond to our demands. **Recommendations to others considering iGrafx:** iGrafx has highly contributed to our business continuity through progressive maintenance of our systems. Our operation programs runs as planned without technical failures from regular maintenance. **What problems is iGrafx solving and how is that benefiting you?** The main problem that we have eliminated is breakdown of aplications from time to time lowering production and affecting our targets. Collaboration and teamwork organization have been transformed to be more productive and create conducive working environment. ### 9. Its a YES for iGrafx **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2022 **What do you like best about iGrafx?** What I like the most about this tool is its ease of use which makes it easy to adapt. The technical support is above par and tries to provide the best they can every time. **What do you dislike about iGrafx?** Technical support helps us with everything every time, but the speed at which they do so is very slow. This is the only room for improvement, for the rest is just great. **Recommendations to others considering iGrafx:** Go for it or at least give a try. **What problems is iGrafx solving and how is that benefiting you?** I used it to solve the problem of process creation & deployment. It also helped us automate our workflow, thus, reducing human involvement and helping us save on resources or utilize them somewhere else. ### 10. Process mapping **Rating:** 5.0/5.0 stars **Reviewed by:** A E. | Professor, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2021 **What do you like best about iGrafx?** Very easy to use, best in market, has multiple tiers like flow charter entry level. It is easy to edit process maps, build them, design them, simulate them, automate them, also easy to share with leadership and executives, easy to train new hires to use the tool as well. **What do you dislike about iGrafx?** The simulation version is a bit expensive, sometimes difficult to extract maps to be used by other tools. Exctracting the documents to pdfs that look acceptable is tricky but doable, problems with integrating with other process mapping tools like Visio. **What problems is iGrafx solving and how is that benefiting you?** Process mapping and operational process designs and improvement ### 11. Good for BPMN process maps modelling **Rating:** 4.5/5.0 stars **Reviewed by:** Utkarsh G. | Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2022 **What do you like best about iGrafx?** Cloud integration Drag & drop feature Intuitive user interface **What do you dislike about iGrafx?** Slowness for big maps Sometimes throws http error **Recommendations to others considering iGrafx:** Make use of the training videos before using igrafx **What problems is iGrafx solving and how is that benefiting you?** Bpmn process maps No need to send mails for review and approval ### 12. Good process mapping tool **Rating:** 4.0/5.0 stars **Reviewed by:** Utkarsh G. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2021 **What do you like best about iGrafx?** Tagging the approvers and reviewers. Drag and drop objects. **What do you dislike about iGrafx?** Lags a bit even when the map is not that big. **Recommendations to others considering iGrafx:** Can use drag and drop and customise the objects. **What problems is iGrafx solving and how is that benefiting you?** No more sending maps on mails. ### 13. iGrafx Mecklenburg County **Rating:** 5.0/5.0 stars **Reviewed by:** Larry E. | Business Process Architect, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2021 **What do you like best about iGrafx?** I like the versatility of functions and applications of the tool from mapping to simulations. Additional tools to include FMEA, SIPOC, Managed cycles and exploratory analysis. **What do you dislike about iGrafx?** Additional resources like the ability to effectively create Journeys are not transparent and connected. The resource manual does explains in bits and pieces but how to activate a custom map visual appears hidden or requiring external assistance. **What problems is iGrafx solving and how is that benefiting you?** We are currently using iGrafx to solve documentation gaps and sharing for review and approval from subject matter experts and managers. We also are using the simulation function to model for capacity of resources. We benefit through insights gained on how processes connect or don't as a system, value stream and optimization of resources and inputs for future budget priorities. **Official Response from Robert Thacker:** > Thank You Larry for your review and support of iGrafx. We would like to hear more about how you are working with Journeys. Please contact us at the link provided. ### 14. Redefining processes is an easy task with iGrafx. **Rating:** 4.5/5.0 stars **Reviewed by:** Wille S. | Digital Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2021 **What do you like best about iGrafx?** As it has helped us to redefine processes in a simple way and also to compare it with the previous process diagram, we like the "cycle management" option where those involved can give us their feedback, once we have sent it to them after the creation of the group that is directly involved with that process, and thus send us their impressions and suggestions. With Auto Layout, we are overjoyed by the variety of functions and alternative styles, creating flowcharts has never been so simple and effective. **What do you dislike about iGrafx?** It is a product that allows us to analyze the processes, is technical but at the same time simple to understand, we can add phases of the processes without complication, a really simple and intuitive interface, so for the moment we have no complaints about this application. **Recommendations to others considering iGrafx:** Widely recommended for established companies that want to achieve maximum performance, ensure precision in all their processes, and use software without complications or waste. Totally guaranteed ROI. **What problems is iGrafx solving and how is that benefiting you?** It helped us to make decisions effectively and without wasting time. When we realized that many processes were obsolete, it allowed us to redefine them in a simple and detailed way, and also to make a detailed comparison between the previous process and the current one. Everyone involved is aware because Igraf allows us to communicate through options where we can send the process and receive feedback. It has enabled us to automate 80% of our processes and also allows us to communicate written and customizable processes to the whole team in a simple and explicit way. **Official Response from Robert Thacker:** > Thank you Wille for your review and continued support of iGrafx. ### 15. iGrafx makes mapping look crisp and clean **Rating:** 4.5/5.0 stars **Reviewed by:** Kimberly L. | Administrative Support Assistant III, Enterprise (> 1000 emp.) **Reviewed Date:** April 26, 2020 **What do you like best about iGrafx?** iGrafx is fairly simple to understand and learn its functions. It has well-structured user documentation and it’s tool bar is very helpful with creating basic to advance level maps. **What do you dislike about iGrafx?** One con I found about iGrafx when I first started using the tool was it’s support. There were times when I searched for answers to a few questions and it wasn’t easy to find them in the FAQs. **What problems is iGrafx solving and how is that benefiting you?** iGrafx intelligently builds and connects the information the user provides. In my case It helps me to visualize and build the customer experience from start to finish in applying for and receiving program benefits. ### 16. The best solution for Diagramming your work system **Rating:** 4.5/5.0 stars **Reviewed by:** Mathias N. | Junior Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2020 **What do you like best about iGrafx?** What hooks of this manager is that it allows to diagram the processes of our company with the inclusion of instruments that facilitate the analysis of each one of them. In this software we can coordinate from suppliers to manufacturers, the process flow, the step-by-step activities and the decision making in each stage. **What do you dislike about iGrafx?** It has two points against it because the visual is not very friendly, the second point is that sometimes there is no quick response from the technical support, but otherwise the functional is essential and makes this software a necessary support for any organization whether small or medium. **Recommendations to others considering iGrafx:** The price/quality ratio gives it superiority over other services, it is totally advisable to have igrafx to manage, it increases the efficiency of work groups because each one takes its role and gives the virtue of making each member of the work team and external teams responsible. **What problems is iGrafx solving and how is that benefiting you?** At the moment we are implementing it in our work system, since it also allows us to delegate tasks from a higher to a lower level, it works perfectly in the structuring of departments and it has an organization method that facilitates its use, it also allows us to easily detect flaws in the processes. ### 17. Process benefit program. **Rating:** 4.5/5.0 stars **Reviewed by:** Elliot B. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2020 **What do you like best about iGrafx?** We like that it is a software that allows us to be in control of the processes of the organization, allows us to analyze, control and have well-defined processes, real graphics as a result is ensuring the workflow through flow charts by departments, we are also impressed by the function of real reports in a practical and original way combined with that has allowed us to be a transparent and reliable company for our new shareholders. The fact that we can have valuable information on time, in a transparent manner has helped us to minimize unnecessary disbursements and we are always aware of the approval flow of each area of the projects. **What do you dislike about iGrafx?** It is a product that has worked perfectly, we have no doubts about it, installing it and making it part of our organization has been simple, all those involved have adapted very well, we are safe and confident with this software. **Recommendations to others considering iGrafx:** It is a great program that allows project analysis, flow charts and also has easy interaction with other software, has allowed us to make process flow for what they can not imagine within the company, we recommend it as it is important in today's organizations, planning, designing strategies and processes and have accountability. More than recommended is indispensable. **What problems is iGrafx solving and how is that benefiting you?** It has allowed us to raise our policy of transparency and honesty, each process is developed in a practical and secure, allowing us to gain the confidence of our employees and business partners, each project is being developed with reliable processes, the finances of our organization have been seriously benefited as it is well stipulated disbursements, expenses and lines of approval, is helping us save time and resources, we feel that we really have control of each project, everything is backed up in the cloud safely. ### 18. Back to manual processes **Rating:** 4.5/5.0 stars **Reviewed by:** Freddie W. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2020 **What do you like best about iGrafx?** It is a new program that definitely has multiple functionalities that guarantee and increase the productivity of the organization, it allows us to save resources and to have at hand reports regarding the performance of the tasks, as well as to have the important analysis of costs in real time, in addition the approvals of processes have stopped being a tedious and late manual process, all the hierarchical scale is involved in real time of the situation of the process, the meetings have stopped being a problem, the reports and processes speak for themselves and can be approved even before finishing the meetings. **What do you dislike about iGrafx?** Although it is a software for large companies perfectly can be used in a medium company that wants to improve and have real graphics and systematized processes, a little patience with technical support, but we are sure it is a very useful product. **Recommendations to others considering iGrafx:** It is a useful, safe and avant-garde software, it has an interface that is pleasant, reliable and intuitive, it has a team that supports its functionality, we have seen an infallible improvement in the processes, its value in the organization is super profitable. We recommend it as professionals. **What problems is iGrafx solving and how is that benefiting you?** Since we started using this software we have gone from manual controls to digital transformation, it is allowing us to develop the flow chart of our organization's processes, since we had not planned it efficiently and that has optimized resources, it has allowed us to have expert graphics of project analysis, in addition the fact of being a cloud-based software allows us to have information at hand 24 hours a day, 365 days a year, that has allowed us to be aware of the processes, stagnation and costs of our branches and most importantly our data is safe and protected. ### 19. IGrafx as a tool for business transformation **Rating:** 4.5/5.0 stars **Reviewed by:** Morgan F. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2020 **What do you like best about iGrafx?** IGrafx is the tool that we use in the process of business transformation within the organization, and that is that it provides us with a number of characteristics that allow us a complete workflow and compatible with current business policies, helping in certain cases to improve and enhance them. **What do you dislike about iGrafx?** IGrafx really lacks elements that are negative and at least in our experience we have not had any problems or failures. **Recommendations to others considering iGrafx:** iGrafx is one of the pieces of the corporate gear that simplifies, ensures and adds value to the entire production chain of the organization, parameterizing and facilitating through processes in tune with new business trends, in order to increase productivity and value to the organizations **What problems is iGrafx solving and how is that benefiting you?** IGrafx is the tool that we use in the process of business transformation within the organization, and that is that it provides us with a number of characteristics that allow us a complete workflow and compatible with current business policies, helping in certain cases to improve and enhance them. ### 20. iGrafx efficient organizational management platform. **Rating:** 4.5/5.0 stars **Reviewed by:** Hayden H. | Global Support Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2020 **What do you like best about iGrafx?** iGrafx provides a series of features, to make business management an efficient task and that is that iGrafx is a platform that effectively integrates features for digital transformation, quality management, strategic business vision, organizational alignment among others, allowing to have in the organization greater control, reliability and security for the achievement of goals and achievement of business objectives. **What do you dislike about iGrafx?** iGrafx is an excellent platform that is becoming more and more efficient and functional within the organization and so far has not presented significant flaws. **Recommendations to others considering iGrafx:** iGrafx is the platform that facilitates the integral management process in organizations, it has multiple features that guarantee to increase productivity and add value to organizations through efficient processes and effective controls. **What problems is iGrafx solving and how is that benefiting you?** iGrafx is the best solution for business management and is that it has various functions that facilitate organizational management and management in companies, it could be said that it is an all-in-one tool for business management. ### 21. iGrafx the solution to Business Process Management. **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin M. | Cargo Agent, Airlines/Aviation, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2020 **What do you like best about iGrafx?** Since we started using this tool,it has been extremely awesome when it comes to administering business. Its so much easy and has a very intuitive interface that is easy to customize to fit the users preference. This tool does not require any online classes on how to use it. iGrafx enables us to create graphics in a perfect way which enhances analysis of projects. The drag and drop functionality becomes the real deal to automate workflows in the company. **What do you dislike about iGrafx?** Its a very awesome experience i have had using this tool. I can confidently say there has no any problem i have had and not solved by the intuitive customer support team. **Recommendations to others considering iGrafx:** I have recommendations for those potential customers who are looking for a business process management to choose iGrafx for total functionality. **What problems is iGrafx solving and how is that benefiting you?** iGrafx is a cloud-based platform it has become easy and fast to have access to our data base SAFELY in the Cloud. It has offered a high security path that keeps our data so safe and secure. iGrafx has a monitoring map process that is very easy to use. Since using this tool is easy it also does things in a quick way to save time. It has a very pocket friendly price tag hence its cost effective. ### 22. User friendly platform for Business Processes Management. **Rating:** 5.0/5.0 stars **Reviewed by:** Mahesh M. | Project Manager, Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2020 **What do you like best about iGrafx?** Its been 3 years since we started using iGrafx and i can confidently say that this tool has impacted so many highlighted areas. To start with i like how simple and transparent this platform is. Its made of intuitive customer support team that is very aggressive. It has a very user friendly interface that is very easy to navigate and easy to customize to your preferences. Creating graphics has been easy and amazing because it been easy to analyze projects and tasks. **What do you dislike about iGrafx?** Nothing to complain. So far so good. This tool has been outrageous and perfect at it work. **Recommendations to others considering iGrafx:** Its easy to use. Aggressive customer support team. No learning curve needed. Therefore i have high recommendations to all potential customers. Go for iGrafx. **What problems is iGrafx solving and how is that benefiting you?** iGrafx being a cloud-based system it has become really easy to navigate and access our database in a secure manner. It enables us store our data in a safe environment where it keeps away unauthorised information leaking to unwanted users. The drag and drop functionality has been of great help in automating the company workflow. **Official Response from Robert Thacker:** > Thank You Mahesh for your review and support of iGrafx. We would love to speak with you further about how your company is using iGrafx for workflow automation. Please contact us using the address below and use Case Study as your subject. ### 23. iGrafx user friendly tool with intuitive customer support team. **Rating:** 5.0/5.0 stars **Reviewed by:** Alessandro M. | Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2020 **What do you like best about iGrafx?** Since this tool was deployed in our company there has been numerous advantages of using this tool. One thing this tool is made of simple dynamics that makes very easy to use and learn how to use it. The UI is very attractive and simple to navigate and at the same the user can navigate very easily. The search feature is very powerful and brilliant. **What do you dislike about iGrafx?** Its simple to learn how it works. Easy to use. Has a very intuitive customer support team that is very aggressive when it comes to its customers. So definitely nothing to dislike. **Recommendations to others considering iGrafx:** I would highly recommend it because of its total functionality. Go for this platform. **What problems is iGrafx solving and how is that benefiting you?** When we started iGrafx everything just feel in place. I as the team leader i am able to build projects and assign them to respective teams where i have an upper hand to monitor how they are tackling projects and activities. This tool is keeps me alerted on which projects i might have been tagged. Its very cost effective and time saving. ### 24. Many functions to maintain order in each process that is carried out in the company. **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy M. | Robotic Process Automation Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2020 **What do you like best about iGrafx?** I like that the creation of graphics is simple, that it increases the efficiency among workers when analyzing and monitoring projects, also the interface is very fast and the platform is very interactive with new users, it also has a free version and I really liked when we used it. **What do you dislike about iGrafx?** Everything has gone very well, Igrafx is the perfect software to monitor and correct errors in the processes that are carried out, its uses are infinite and the details have been covered in each process that we automate. **Recommendations to others considering iGrafx:** The process diagrams that Igrafx offers allow us to have greater control of all our activities, they encourage us to improve, to unify ourselves and we have fun in the process, it has worked for us, and I am sure that any work group, large or small will also work without inconvenience. **What problems is iGrafx solving and how is that benefiting you?** Mainly we improve our workflow, since the monitoring and automation of tasks allows us to have a greater concentration on more difficult objectives, in addition we always discover new options of what Igrafx can do and allow us to develop the projects that we carry out as a team. **Official Response from Robert Thacker:** > Thank you Tracy for your review and support of iGrafx. We would love to speak to you further about your use of iGrafx for automation. Please contact us at the link below and use "Case Study" as your subject. ### 25. BPM TOOL AGGRESSIVE CUSTOMER CARE TEAM **Rating:** 5.0/5.0 stars **Reviewed by:** Eric O. | Mechanical Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2020 **What do you like best about iGrafx?** IGrafx is very scalable tool for business management. Its easy to use because its made of simple dynamics. Has a very user friendly interface that is easy to customize and navigate. Risks management tool focuses on providing users with a great experience. Dragg and drop feature enable us to automate tasks and manage them while giving opportunities to improve productivity in our projects. **What do you dislike about iGrafx?** Despite IGrafx being considered expensive tool in our company is different because its services over do the cost. Its a good tool so nothing to dislike. **Recommendations to others considering iGrafx:** Easy to use and learn how it works. Has a very friendly customer service team. Its a great experience when using IGrafx go for it. **What problems is iGrafx solving and how is that benefiting you?** IGrafx enables us to manage the performance of different teams in our company by getting enough data information on their progess. Its advantageous to use it because it helps store our information in data form securely. ### 26. An Intuitive Product for Business Process Management. **Rating:** 5.0/5.0 stars **Reviewed by:** Mayur K. | Graphics Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2020 **What do you like best about iGrafx?** iGrafx is a very easy-to-use software. It focuses mainly on the features, which indeed is a key feature. The risk management tool focuses on functions and features to provide the users with a great experience. The user interface is not unnecessary complex, which indeed puts the users at ease. The software is pretty flexible which assures an easier change-making experience while working on it. The documentation process has become easier as well. The simulation process will provide the user with organized information which as a result helps to make more informed decisions. **What do you dislike about iGrafx?** The symbol library seems pretty limited, so it can use some improvisation. The repository can give the users a hard time, as well. **Recommendations to others considering iGrafx:** The product is easy to use and user friendly. At the same time, the product is resource-friendly and has a low operating cost. I would recommend this tool. **What problems is iGrafx solving and how is that benefiting you?** iGrafx comes with a heap load of functionality and features, which indeed makes the user work easier. It is simple to create graphics on the platform that are pretty relative. It allows users to turn on the process map, which indeed is a great feature. Solving the few bugs and making some changes will be great though. Even though iGrafx is quite a decent business management tool, but as far as the price of the product goes, it lacks some important features. Therefore, having them solved and the introduction of some new updates will be incredible. **Official Response from Robert Thacker:** > Thank you Mayur for your review, use, and support of iGrafx. We would love to hear more from you about the features you would like to see added to iGrafx. Please contact us at the provided link. ### 27. Automate business processes for smooth workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Ruth C. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2020 **What do you like best about iGrafx?** With iGrafx we can now automate our organization systems to fit our daily needs. The FlowCharter in the user interface gives us clear information on our daily transactions. We can predict the risks which may occur after certain situation and take the necessary avoidance precautions. **What do you dislike about iGrafx?** It has been great tool since we started using it in our organization and everything is running well. **Recommendations to others considering iGrafx:** It is a great tool with very high performance that has transformed our business to higher level. I can give iGrafx all the stars from its effective functionality in our organization. **What problems is iGrafx solving and how is that benefiting you?** It helps us to manage business processes and make clear decisions on our programs. It is very important in our company as it can enable us to predict certain risks and plan how to avoid them on time. ### 28. Incredible platform with great options. **Rating:** 5.0/5.0 stars **Reviewed by:** Jared Z. | Robotic Process Automation Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2020 **What do you like best about iGrafx?** It is very easy to use, it is implemented quickly and without the need to have experience in the software. Doing business mapping is very easy in a short time. **What do you dislike about iGrafx?** I cannot limit anything negative about this product, it is a large platform with significant and good functions. **Recommendations to others considering iGrafx:** Really everything that I have been able to see and use of Igrafx has been of great use to me and the company has found it great, it is a software with the necessary capacity to solve our problems. **What problems is iGrafx solving and how is that benefiting you?** It seems to me a very useful tool for documentation processes, it also helps us reduce operating costs, and with Igrafx we can automate the registration and financial information of the organization. A good development of diagrams flows and also creation of models with simple simulations, among many features that it offers us. **Official Response from Robert Thacker:** > Thank you Jared for your review and support of iGrafx. We would love to chat with you about a possible case study related to your automation and reduction of operating cost. Please contact us at the link below and with the subject of "case study" ### 29. Set and implement goals with iGrafx **Rating:** 5.0/5.0 stars **Reviewed by:** James R. | Sales Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2020 **What do you like best about iGrafx?** It is easy to use and learn how it works. We can now automate tasks and manage them giving us an opportunity to focus on more productive duties. The performance of each and every team member is closely monitored and has led to great improvement on delivering tasks on time. **What do you dislike about iGrafx?** It has been great platform and has enabled our organization to run smoothly without any challenge. We have not experienced any negative results from this tool. **Recommendations to others considering iGrafx:** Setting and implementation of our goals has been very successful since we started using this platform. Our customers have been recognized and their raised issues on our brand and services have been catered for. I highly recommend this platform and I would rate it with 5 stars. **What problems is iGrafx solving and how is that benefiting you?** It has helped us in ensuring automation of workflows is well managed. This platform has also enabled us to ensure each member performs the assigned duties effectively. ### 30. User friendly tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2021 **What do you like best about iGrafx?** iGrafx is very easy to use. It's very user-friendly. **What do you dislike about iGrafx?** I wish there are more features in regards to KPI & process improvement **What problems is iGrafx solving and how is that benefiting you?** Business process and developing a centralized repository ### 31. iGrafx is our ideal software por our workflows **Rating:** 4.5/5.0 stars **Reviewed by:** Skylar B. | Financial Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2020 **What do you like best about iGrafx?** It is a scalable platform, and we can customize it which is great for all the features it offers. Just dragging and dropping as a tool for automating workflows, very simple. It is a cloud-based solution where we can easily access our database without problems and always secure. **What do you dislike about iGrafx?** I think that the desktop application is a bit bad, it has not worked very well in that aspect, in addition to not having a good technical support where you have to wait a long time to get an adequate response to solve our current problems. **Recommendations to others considering iGrafx:** It integrates very well with solutions like Visio, where we can implement it to obtain better results by importing diagrams from it. It is easily accessible and with perfect performance. It also has a monitoring of the annual process map that is really easy. **What problems is iGrafx solving and how is that benefiting you?** The automation of workflows and the import and export of data we implement those options when we need them and also the finalcial management and the internal processes of the organization, everything has been handled in excellent quality and with many variants of essential features. ### 32. Workflow Automation and nice process change tracking system. **Rating:** 5.0/5.0 stars **Reviewed by:** Jeniffer C. | Sales Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2020 **What do you like best about iGrafx?** This tool has the ability to smoothly collect important data from different channels and the product risk reporting function is quite responsive and accessible. iGrafx is a great process mapping product, very easy on data analyzing, quick different documents sharing platform and it provides the user with useful options which simplifies the entire working process like Drag and the Drop function, and finally i have to mention the product integration with other tool for services and performance enhancement. **What do you dislike about iGrafx?** Just for the new beginners on the tool may find the learning somehow tricky but with no time manipulating iGrafix becomes enjoyble. **Recommendations to others considering iGrafx:** Unique Automation tool which enables many organizations on well organizing of their different operations within the business and its a friendly platform. **What problems is iGrafx solving and how is that benefiting you?** Reporting and Analyzing, marketing process and workflow Automation and also simple document sharing. **Official Response from Robert Thacker:** > Jennifer - thank you for your review and support of iGrafx. We would like to chat more with you about your automation use and experience. Please contact us using the link provided. ### 33. Build an economic return that allows you to take care of your most valuable assets with iGrafx. **Rating:** 4.5/5.0 stars **Reviewed by:** Jane M. | Training Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2020 **What do you like best about iGrafx?** Its organization allows me to automate the permission log of access controls to the financial information of my company, designing and establishing rules and parameters of stable business, to flow effectively with programming adaptations that collaborate with a follow-up of changes and modifications reflected statistically to strengthen the internal controls, restricting and blocking any possible loss of assets, avoiding the risk of leakage of the administrative information of the corporation. **What do you dislike about iGrafx?** Functionally this software is damaged by an error in its management path system, because the import and export of data may not reach the destinations that are needed, which involves the programming of this system and compromises its assistance to the company, which opens the possibility of lower values of use of the program by the teams responsible for the adequacy of information technology. **Recommendations to others considering iGrafx:** The perfect impulse of the work done by igrafx, can trigger a variable but objective management that can allow the user a programmatic stability, in the financial field, with options for asset conservation, project financing, execution of market analysis, asset valuation, manufacturing and creation of business policies and rules, which increase the functionality of the system, by having a balanced and optimal data acceptance format. **What problems is iGrafx solving and how is that benefiting you?** To monitor compliance with the business policies of my organization, I run the igrafx programming to solve and maintain the order of the company's stability, to maintain productivity, process improvement, cost reduction and to streamline the excellence of the projects carried out by my organization so that its use as corporate management software is sustainable, used to combat work errors and establish a connectivity of favorable results for the company. ### 34. Workflow and performance management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy E. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2020 **What do you like best about iGrafx?** iGrafx has been very essential tool in our organization for ensuring the workflow and performance is well monitored. The FlowCharter gives better environment for creation of graphics which represent performance and information from different departments. **What do you dislike about iGrafx?** I have nothing much I have disliked from the performance of this platform. There are some few weaknesses whereby the flowchart can cause confusions. **Recommendations to others considering iGrafx:** For proper business management I would recommend the use of iGrafx. Very powerful and excellent in ensuring everything runs smoothly. It also gives great hope for the growth of business. **What problems is iGrafx solving and how is that benefiting you?** It has been of great help in managing the performance of our enterprise and monitoring the progress of tasks from different departments. It also helps in creation of our templates. ### 35. Functional visual workflow control system. **Rating:** 5.0/5.0 stars **Reviewed by:** Kate L. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2020 **What do you like best about iGrafx?** Amazing compliance management platform which is the among the best workflow management tools because of the tool performance. The data importing and the exporting option are the most functional features and the ability offered by the tool allowing the user to securely save important on this product with business rules control power. The flowcharting option and the customization of the report function is another tool usage benefit, and support looks good. **What do you dislike about iGrafx?** iGrafx is an easy tool to use even for non users or those with little technical knowledge on such platforms. **Recommendations to others considering iGrafx:** Excellent workflow configuration tool and quite simple product to understand and start manipulation. **What problems is iGrafx solving and how is that benefiting you?** Securely storing of the important data or information and task and also document management with iGrafx. **Official Response from Robert Thacker:** > Thank You Kate for your kind review and for your continued use and support of iGrafx. ### 36. Information and data analysis platform **Rating:** 4.5/5.0 stars **Reviewed by:** Catherine S. | Technical Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2020 **What do you like best about iGrafx?** The availability of spreadsheet on the interface has enabled us to gather and analyze data accurately. It can be easily customized to fit the user needs and deliver excellent output. The flowchart creates well corresponding workflows for better business management. **What do you dislike about iGrafx?** It is very powerful tool and it has managed to serve the right purpose though sometimes the flowchart may create workflows that do not correspond correctly. **Recommendations to others considering iGrafx:** I totally recommend this platform for better business management and decision making. The great service is directly proportional to its cost. **What problems is iGrafx solving and how is that benefiting you?** It enables us to create templates of our choice and use them during marketing. The workflows enables us to plan and make proper decisions on our organization on the progress different processes. ### 37. Modelling process and simulation management **Rating:** 3.5/5.0 stars **Reviewed by:** Pia M. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2020 **What do you like best about iGrafx?** Call to action simulation can be easily equipped and the process controlling unit learns us to fill the rules control out thanks to the detailed datasheet settings (upload from external tools possible). **What do you dislike about iGrafx?** First steps are not good enough described in the basic settings - a menu with the simple and necessary functions would be helpful to get a first overview. **What problems is iGrafx solving and how is that benefiting you?** Using modelling forms and simulations to offer our IE-management office the possibility and giving the choice to re-think about standard and special events during the processing control. The ongoing product fixing and reuse of learned processes works at the best. ### 38. Trustworthy BPM platform **Rating:** 4.5/5.0 stars **Reviewed by:** Rick M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2020 **What do you like best about iGrafx?** iGrafx turn process into valuable assets and i love how scalable it has become to support even large enterprises needs. iGrafx integrates well with Visio and imports Visio diagrams, and will export them in AutoCad dxf format so they can be read back into Visio.I can easily create processes and assign ,keep track a complex array of characters , or speedingly develop a control chart, i find iGrafx as the right tool for the job. **What do you dislike about iGrafx?** I have nothing to criticize about the software.I have seen it improve our business process and workflows and gives us information that was buried that help us utilize it to meet our goals. **Recommendations to others considering iGrafx:** iGrafx gives Managers insights and they are able to visualize the process and start using the information to enhance product change cycle. **What problems is iGrafx solving and how is that benefiting you?** Thanks tothe simple to use proffesional digrams and visualzation tool ,the graphs give clear, visual portrayals of how work completes over the association, in this manner giving a pivotal understanding expected to impart and improve business forms. We have benefited from the Optional server-based repository that oversees, tracks, and empowers sharing of procedure documentation and has given our team collaboration tools where they are able to interact and share. There was a genuine abundance of data covered in the information that we had the option to utilize. We suggested changes that cut across pretty much every division. ### 39. Best tool for quality service delivery **Rating:** 5.0/5.0 stars **Reviewed by:** Tablon E. | Marketing Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 14, 2020 **What do you like best about iGrafx?** It ensures business processes runs smoothly and there is well coordination between team members. The business can easily foresee risk in projects and take necessary precautions. **What do you dislike about iGrafx?** I have not had any challenge from this tool. It has served us well and everything runs well in our organization. **Recommendations to others considering iGrafx:** We have increased and won a lot of potential customers to our business since we started using iGrafx. Our sales volume have also become high and I totally recommend the use of this tool to any business enterprise. **What problems is iGrafx solving and how is that benefiting you?** It ensure our organization manages everything well from our employees and clients. We are able to take precautions and avoid great risks that can bring huge losses. ### 40. A very good powerful and easy to use tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah S. | Senior Reporting Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2020 **What do you like best about iGrafx?** I like this tool because it is easy to implement and very useful for documentation, in addition to offering many good options, this mapping tool provides template categories, shows the possible results for different applications, has an option to drill down into the details, I really love how this great tool works. **What do you dislike about iGrafx?** At the moment it works very well and I have nothing to say, I hope it continues like this. **Recommendations to others considering iGrafx:** Get started right away, get in touch with people who are already using this software and see for yourself, make the right choice, I recommend it. **What problems is iGrafx solving and how is that benefiting you?** It helps a lot to model maps, building intelligently, we can visualize and develop, streamline and automate workflows, thus increasing efficiency and productivity in the company, sincerely this tool helps any company to grow. **Official Response from Robert Thacker:** > Thank You Hannah for your review and continued support of iGrafx ### 41. Best BPM tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jhoel G. | English/Spanish Interpreter, Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2020 **What do you like best about iGrafx?** From the very first time I interacted with the iGrafx's process mapping UI years ago, I was blown away by how intuitive and precise it was. I must note that this was a very basic, free version I downloaded at the time to try out the product. I immediately fell in love with it and even used it to depict personal live events. Next thing I know, I am getting hired by a BPM team at a large, global corporation that used iGrafx exclusively to design and model business processes as well as subsequent workflows. I felt like I had received an instant promotion just from that. **What do you dislike about iGrafx?** While we can always dig deeper to find opportunities for improvement with anything in life, I honestly have not been using the product regularly enough the last three years to provide a fair and objective degree of criticism. Still, I believe that iGrafx has come even further ahead in the game with its clod-based interface capabilities and enhanced -real-time simulations, just to name a couple. **Recommendations to others considering iGrafx:** Try it! You won't be disappointed. **What problems is iGrafx solving and how is that benefiting you?** I have been out of the secular BPM world for over two years now and am currently seeking to get back in it again long term. But my experience solving business process challenges using iGrafx was always a positive one. From helping customers understand their own processes by performing current-state benchmark analysis to creating a customer-vetted model detailed enough to have a development team translate it into an efficient automated solution, I always felt iGrafx's advanced capabilities coupled with its simplicity of use to be a core element of our collaborative success. **Official Response from Robert Thacker:** > Thank You Jhoel for your review and continued support of iGrafx! ### 42. Process streamlining tool which has a perfect ability for associating systems and also team. **Rating:** 4.5/5.0 stars **Reviewed by:** Ahemad S. | Documentation Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** August 11, 2020 **What do you like best about iGrafx?** Very quick and simple for the user modeling or creating effective workflow using iGrafx because the system has amazing functionalities. Very helpful for risk reporting, Automating different business processes, task management, process mapping and its the best on reputation risk control and excellent for easy coordination and it supports integration with other Applications. **What do you dislike about iGrafx?** Not much, only that for the beginners they may have hard time getting used to the platform but once used on it, its a great business solution. **Recommendations to others considering iGrafx:** Process capturing and modeling platform, Automating of different marketing processes with the company and an easy product to learn. **What problems is iGrafx solving and how is that benefiting you?** Workflow creation and management. Change tracking, Documents sharing. ### 43. Very powerful rsk identifying platform. **Rating:** 4.5/5.0 stars **Reviewed by:** Candice W. | Azure Architect, Enterprise (> 1000 emp.) **Reviewed Date:** May 21, 2020 **What do you like best about iGrafx?** iGrafx is a Cloud based and quite an easy and also friendly tool to set up and the tools options can very easily be customized by the user. The tool provides its users with unique way to easily view their database and its perfect product for risk reporting and workflow creation. This mapping platform it also provide mobile access, third party integration capability and it helps the organization concentrate of the most important areas which are more important for the business growing. **What do you dislike about iGrafx?** Nothing for me to say. iGrafx performance and also its functionalities can not be compared with any similar product. **Recommendations to others considering iGrafx:** Power process and even workflow automating tool, easy to get started and quite productive platform. **What problems is iGrafx solving and how is that benefiting you?** The tool has many benefits within any organization because its through this tool our entire business production has improved to the right direction within a very short period of time. **Official Response from Robert Thacker:** > Thank You Candice for your kind review and continued support of iGrafx! ### 44. iGrafx fo business management **Rating:** 4.5/5.0 stars **Reviewed by:** Victoria H. | International Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** August 19, 2020 **What do you like best about iGrafx?** The UI has RPA which supports workflow automation which is very effective in creating bots. This platform has enabled us to build private cloud in our organization. **What do you dislike about iGrafx?** The learning curve may be challenging to understand it fully but it gets better with time. **Recommendations to others considering iGrafx:** This is very important platform in creation of automation processes and management of workflow in any business enterprise. **What problems is iGrafx solving and how is that benefiting you?** We are currently using this platform to check the progress of different tasks in our organization. It has enabled us to own our private cloud which is very useful in storing our company information. ### 45. Intuitive tool and excellent support. **Rating:** 4.0/5.0 stars **Reviewed by:** Paola Lucía C. | Ejecutiva de cuentas, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2020 **What do you like best about iGrafx?** This software is very helpful, all the tools are so intuitive. The product support is great and it is perfect to save all the data bases we have. **What do you dislike about iGrafx?** I think this is a good developing software. It's still missing more integrations with other softwares. And a free basic version for people to try it. **Recommendations to others considering iGrafx:** This platform is very flexible with how to document your processes, the repository can documents in the best way. Document risks are totally savety. **What problems is iGrafx solving and how is that benefiting you?** My company experience were associate Systems, Teams, Roles, Capabilities, Requirements and other processes to establish a total control with this platform. **Official Response from Robert Thacker:** > Thank you Paola for your review. There is actually a free trial of iGrafx. YOu can find a link on our website at www.igrafx.com. We would also like to hear more about about what other systems you are wishing to integrate with. Please contact us with the attached link. ### 46. A Perfect stop for all the business mapping problems **Rating:** 4.5/5.0 stars **Reviewed by:** Parag P. | Project Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2020 **What do you like best about iGrafx?** I like the simplicity and the interface if the software. When I started working for the first time to create a value stream map I was very confused about the steps I should follow but eventually I found this platform really easy and amazing with the results. I created maps, did a lot of business mappings and found the VA/NVA's, Wastes with the least possible time. **What do you dislike about iGrafx?** I like this software quite a lot but one thing or we can say problem I faced during VSM was the calculation part. I was not able to identify how it calculated the inventory days/quantity based on the data I entered. I googled about it and got that. **Recommendations to others considering iGrafx:** This one software is the simplest and most amazing for the results you need. I have worked with this software and found my business process mappings done with ease. **What problems is iGrafx solving and how is that benefiting you?** This software literally made my work life easy. I use it for the business process mappings/VSM and there are not just one benefit that I can list out. There are a lot of things that helped me with the data I got from clients. From reducing inventories/mapping movements, business processes everything just had have helped me alot. During the heirarcy structure I found it amazing too. ### 47. 12 Year Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Barry C. | Consulting Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 07, 2020 **What do you like best about iGrafx?** iGrafx is more than just a process diagramming tool. It creates a digital replication of a business and provides the ability to test operational design through its discrete event simulation capability. **What do you dislike about iGrafx?** I wish there were a freeware license with limited capability. This would make it easier to use and sell as a consultant. **Recommendations to others considering iGrafx:** If you’re looking for a process-centric business modeling application that can provide simulation capabilities, this is you’re product. It excels in digital workflow design and building operational maturity, making it a key product in managing your business architecture. **What problems is iGrafx solving and how is that benefiting you?** I use it as a consultant to various organization in the government. I’ve created requirement documents for workflow management systems and tested operational design for business transformation and standing up new organizations. ### 48. A unique and enjoyable experience. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2020 **What do you like best about iGrafx?** I like its compression of expenses and reduction of operational costs, which serves a lot to increase the productivity of the corporation by allowing free access to its assets, which represent the best of its software and the profits obtained with the help of its interface, in charge of proposing the users the most comprehensible articulation of its page, making the experience unique and very pleasant to remember and recommend, since the help offered by its platform is not found everywhere, that is why it is important to have a novel system like igrafx, which keeps you in constant learning. **What do you dislike about iGrafx?** When I want to change my management model, the ones given by the igrafx system, it is a little difficult to relate the established guidelines in order to effectively modify each step you want to make, so it slows down the process of replacing strategy models, so it would be correct to add an immediate action option to establish clearly and quickly the actions corresponding to the command exercised to generate the change you want to use. **Recommendations to others considering iGrafx:** It would be an honor to recommend his contribution for being unique and different to guarantee the most favorable results for companies that use their codification to transform information to drive and incur in the organization of the company, with the skillful direction to follow to link the most affluent channels that generate a positive conductivity that can make the organization enjoy great fruits. Standing out for having a simple landing page, which has a colorful, different and technological design, making each user can be attracted by its programming. **What problems is iGrafx solving and how is that benefiting you?** The scale and the proportion of assistance and training of excellence are an important part of the system of integration of quality control guides of operations in the business area guaranteeing a located cohesion, on the part of the platform of automation of professional processes, with the import and export of data, collaborating to the design and follow-up of changes in the business rules conforming stability in the trajectory of the user within the aspects of his interest, without limitations at the time of sharing files and documents related to the activities carried out by the company. ### 49. Technology and hi-fi solution. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2020 **What do you like best about iGrafx?** iGrafx is a product that has provided me with an excellent experience in my company because of the functional, stable and innovative nature of this service. The visibility that this product offers is excellent for managing better decision making to increase work productivity. The service is potential to understand, improve and control operations, allows monitoring of automation processes and sharing of role-based business knowledge. This service is very easy to implement and use, it is available for Mac, Windows, Android and iPhone which is a very advantageous aspect for people to easily access the platform. Once people purchase and implement this service they can see noticeable favourable changes in the productivity of the organisation, because the system provided by iGrafx is very complete and provides great innovation. **What do you dislike about iGrafx?** The iGrafx Service works very well, in the time I have been using this system I have never had any problems. In terms of improvements I would like the software to have a training program or documentation to help inexperienced users who purchase the service as the operation of this system to be able to use it better and avoid having problems, as it is very common to see people who have problems using the service because they are new and do not know how it works. **Recommendations to others considering iGrafx:** This product is very innovative and professional in its class, the service offers solutions tailored to every business need that requires a better system to increase labor productivity, it is very easy to use and implement, it offers an extraordinary experience and its cost is very accessible, I really invite people to purchase and try iGrafx in their business so they can get favorable results. **What problems is iGrafx solving and how is that benefiting you?** iGrafx is a service that has been implemented throughout our company, because it is a very productive service and allows us to make more effective management decisions to increase labor productivity, allows us to manage multiple operations, design and implement automated workflow processes among others. The functionality of this service has allowed our company to obtain favorable changes that help our company progress constantly. ### 50. iGrafx for business prosperity **Rating:** 5.0/5.0 stars **Reviewed by:** Cameron B. | Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2020 **What do you like best about iGrafx?** It connects all business processes and ensures everything works well. iGrafx enables us to monitor and manage our marketing team ensuring each department performs tasks as expected. **What do you dislike about iGrafx?** I have not experienced any drawback from the functionality of this platform. Everything works well and we appreciate. **Recommendations to others considering iGrafx:** Powerful tool in management of business processes. I totally recommend to any organization. **What problems is iGrafx solving and how is that benefiting you?** It has been helping us in ensuring each team works well and there is effective collaboration between team members. ## iGrafx Discussions - [How different is IGrafx Flowcharter and IGrafx Six Sigma ? Key benefits](https://www.g2.com/discussions/25330-how-different-is-igrafx-flowcharter-and-igrafx-six-sigma-key-benefits) - 1 comment, 2 upvotes - [How do you overlay a journey skin once the taxonomy is set up?](https://www.g2.com/discussions/47361-how-do-you-overlay-a-journey-skin-once-the-taxonomy-is-set-up) - 2 comments, 1 upvote - [View iGrafx pricing details and edition comparison](https://www.g2.com/products/igrafx/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-18+18%3A09%3A27+-0500&secure%5Bsession_id%5D=54f52972-9448-4c07-91fa-caefb4bcbd31&secure%5Btoken%5D=c9199b5bcf493ecd042dfb4377b480e7ca7efc7f4c272b726fc387c01d4a338e&format=llm_user) ## iGrafx Features **Process Management** - Process Library - Collaboration - Integrations - Execution Management **Generative AI** - AI Text Generation - AI Text Summarization **Process Management** - Process Overview - Process Analysis - Real-Time Process Monitoring - Unstructured Processes - API Connection - Intelligence - Document Approval **Process Analysis** - Real-Time Process Analysis - Process Notation - Process Mapping **Customization** - Document Generation - Process Design - Process Repository - Low-Code App Development **Automation** - RPA Integration - Application Development **Collaboration** - Permissions for Sharing - Data Unification - Accessibility - Process Routing **Generative AI** - AI Text Summarization **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Process Mining** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Process Development** - Process Routing ## Top iGrafx Alternatives - [SAP Signavio](https://www.g2.com/products/sap-signavio/reviews) - 4.4/5.0 (58 reviews) - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 4.3/5.0 (1,272 reviews) - [Appian](https://www.g2.com/products/appian/reviews) - 4.5/5.0 (434 reviews)