G2

Verified User in Government Administration

Enterprise (> 1000 emp.)

10/12/2026

"Highly Customizable Quality Management That Fits Complex Workflows"

4.5/5

What do you like best about Ideagen Quality Management?

The most helpful part of Ideagen's Quality Management software is how customizable it is. No matter how complex our workflows or business rules are, we’ve been able to implement them within Ideagen. Review collected by and hosted on G2.com.

What do you dislike about Ideagen Quality Management?

As an on-premise customer, the time it takes to receive certain updates is longer than we’d like, especially when there’s an urgent fix needed that’s impacting our current work. This has also slowed down our access to AI integrations.

Another pain point for customers has been reporting with child grid data. We’ve been told this is supposed to be coming soon, though. Review collected by and hosted on G2.com.

What problems is Ideagen Quality Management solving and how is that benefiting you?

I’m not necessarily a direct user of the application, but customers come to Ideagen because they want an easy-to-use platform where they can store their data and manage workflows. This includes being able to create records easily, move them through workflows, and report on everything in one place.

By combining multiple applications into Ideagen, users can reference other modules as needed and end up with a more complete set of data for reporting. Review collected by and hosted on G2.com.