Simple to use, easy to navigate, Telephone support excellent with knowledgeable support staff who know the product well Review collected by and hosted on G2.com.
I believe the Asset plant assessments could be improved by including questions that cover all details of a plants risks and then reference the associated standards which will (in the case of my company's machines, highlight non compliances and drive actions (AS5327:2022 is a good example where there is an Australia only appendix) there is not a single question on the survey that refers to this area of a machine. and i believe a proactive approach should be taken by the software designers to source info applicable to AS and then include it in the surveys ( my current belief is that plant assessor want users to add the questions themselves, which i dont believe works Review collected by and hosted on G2.com.
Thank you for your feedback, Lee! It's great to hear that you find Ideagen Machine Safety simple to use and easy to navigate, and that our telephone support team has been excellent and knowledgeable.
Your detailed feedback about asset plant assessments and AS5327:2022 coverage is valuable. The suggestion about proactively including Australia-specific standard references in surveys is something we'll share with our Product team. Please also raise this with your account manager or support team to provide specific examples of the gaps you're seeing - this will help inform future survey enhancements.
Kind regards,
The Ideagen Team
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