G2

Ritwik J.

Co-Founder and CTO

Small-Business (50 or fewer emp.)

4/30/2021

Business partner of the seller or seller's competitor, not included in G2 scores.

"IBM Watson review by Expert"

3.5/5

What do you like best about IBM watsonx Orchestrate?

The best part about IBM Watson is that it's one of the most advanced chatbot builders of all time. It not only provides us with the facility to create a conversation flow in a tree structure. This also allows us to create better flows of conversation using the parent, child node and jump conditions. Watson Assistant is the best tool in the market with the best in class NLP engine powered by IBM Watson AI. It also facilitates us with Intents, Entities and Dialog which makes it very convenient for us to develop the chatbot. Also, the tryit editor is very handy when it comes to testing the bots. One of the most advanced features of IBM Watson Assistant is the in dialogue programming capability and context variables that helps to maintain the state of conversation and store the crucial user data throughout the conversation. Review collected by and hosted on G2.com.

What do you dislike about IBM watsonx Orchestrate?

There's very little to dislike but there is a very less number of integrations available with IBM watson assistant. On the other hand the tools like Google Dialogflow has a lot more integrations and deployment options. Review collected by and hosted on G2.com.

Recommendations to others considering IBM watsonx Orchestrate:

Use less intents in paid plans as there is a limitation of number of intents under a plan. Use Watson for premium applications and premium clients. Review collected by and hosted on G2.com.

What problems is IBM watsonx Orchestrate solving and how is that benefiting you?

I and my team at Botosynthesis are using IBM Watson Assistant to make chatbots, voice bots and NLU APIs for our clients. One of the main benefits is the powerful NLP engine of IBM Watson. We are solving the problem of costing and efficiency using IBM Watson as we build chatbots for businesses that saves a lot of time and money for them. Review collected by and hosted on G2.com.