I was very new to IBM Watson. I got started with the tutorials first of how can I make a dummy Watson assistant. It was very easy to follow the tutorials and once I had gained some confidence, I started developing a Watson Assistant Chatbot for my web application. Getting started from building first intent, and then gradually adding multiple answers, with variation possibles such as to add link, images, simple text response and to have them returned in a random order. The drag drop functionality of intents was also quite useful. The inbuilt support to test the chatbot is really amazing. I don't need to be worried about integrating the bot on some application to every time check my new functions. I can just remain on the IBM platform and check it right there and then and if I don't like the flow I can quickly drag drop the intents to suit my needs. Lastly, the two more aspects I liked about the IBM chatbot I built was I could export the intents I wrote and could import those intents to some other chatbot assistant I am building and just edit those to suit those project needs. Other feature was the ease to integrate the chatbot as a script and include that in my web application and boom, the chatbot is integrated onto my application. Review collected by and hosted on G2.com.

I have just used the Watson Assistant for building a chatbot. There are not much dislikes as I haven't had a chance to explore other features of Watson Assistant, but from what I have been able to use till now, it would have been really great if some sort of voice features could be integrated in the chatbot, so user don't need to type. Also, if ability to parse user input images, so as to see what is the issue user is trying to describe through images. Other than that, product is really amazing. Cheers!! Review collected by and hosted on G2.com.