G2

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

2/15/2019

"Very likely recommendable"

5/5

What do you like best about IBM Watson Explorer?

I like the intensity and usage of the application. Very recommendable and great.With IBM Watson® Explorer, a cognitive exploration and content analysis platform, you can hear your data talking. Explore and analyze structured, unstructured, internal, external and public content to uncover trends and patterns that improve decision-making, customer service and ROI. IBM clients have used Watson Explorer to understand 100 percent of incoming calls and emails, improving the quality of information and their ability to use that information. Built-in cognitive capabilities — powered by machine learning models, natural language processing and next-generation APIs — can unlock value from all your data and help you gain secure 360-degree view of customers, in context, to create better experiences for your customers. Review collected by and hosted on G2.com.

What do you dislike about IBM Watson Explorer?

I think I don't have anything to dislike about. It's just that good. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Watson Explorer:

It is very recommendable to use this product. Review collected by and hosted on G2.com.

What problems is IBM Watson Explorer solving and how is that benefiting you?

Very good. A global automotive manufacturer used Watson Explorer to identify defects faster, preventing expensive recalls and saving lives. Review collected by and hosted on G2.com.