I was trained on it so if I need to remember how to do some weird analysis, I can flip back in my stats textbook and use it as a reference. Review collected by and hosted on G2.com.
Where do I start? It's expensive, and if something breaks, good luck with support. I've wasted literally a week of time just trying to pay them for my license. I'm not kidding. They outsource to Mexico and have a ton of turnover so every time I try to email our account rep, they're no longer there. I will never use another IBM product. Review collected by and hosted on G2.com.
Hello Russell,
Thank you for your review. We apologize for any inconvenience you may have experienced with our support team, and we appreciate you taking the time to bring this matter to our attention. We appreciate your feedback, which we will carefully consider in our efforts to improve our services and address the issue to find a solution.
Our support team will be in touch to rectify this issue.