G2

Ahmad A.

consultant

Enterprise (> 1000 emp.)

12/30/2021

"Document archiving automation"

4/5

What do you like best about IBM Datacap?

We were able to develop and provide a solution to users in a matter of weeks into production; this helped the users attain insights and confidence in the solution. The components and low-code/no-code environment enable the developers and users to get used to the application and use them efficiently. Review collected by and hosted on G2.com.

What do you dislike about IBM Datacap?

The upgrade takes a significant toll on the effort and time needed; if this process becomes easier, it will help a lot in upgrading to newer version efficiently. Currently, clients are reluctant to upgrade and stick to the version unless a major issue comes up. Review collected by and hosted on G2.com.

What problems is IBM Datacap solving and how is that benefiting you?

We are solving problems to bring emails and documents to FileNet with relevant metadata to be used for audit purposes, and Datacap helps us get the documents and data. We only have to verify the extracted data and submit it. As one can see, there is no need to handle the document or push it; just a verification step to verify data is needed, and the rest of all stages are automated. Review collected by and hosted on G2.com.