We were considering a few different vendors in conversational AI, and ultimately were impressed by the idea of not having to build out each conversational flow (like with Drift, Kore, etc). Hyro didn't disappoint; I didn't have to expend resources to have my team learn conversation design, and the lead generation and qualification use cases (out of the box) worked well. Fast forward three months, and we're handling 27% more conversations with leads that interact with us on the website than before. Conversion rates are up too. Review collected by and hosted on G2.com.

The internal dashboard could use a few UI/UX fixes, I'm sure these are growing pains of a startup, but hopefully, the next version will make it smoother to extract data. Review collected by and hosted on G2.com.