KA

Kelly A.

Enterprise (\> 1000 emp.)

8/27/2025

"Great product with a lot of promise"

4/5

What do you like best about Hyland OnBase?

Ease of use, ease of administration, the capabilities (if leveraged). Great community and responsive support. We are new to the product and are still flexing our wings and OnBase's as well. We are cloud-hosted which also makes administering the product much easier. Review collected by and hosted on G2.com.

What do you dislike about Hyland OnBase?

Sometimes it can be difficult to navigate the different offerings to know what is included in "packages" and what are bolt-ons. There is a cost involved. Also, it can be difficult finding the right resource to provide the right answer to a technical or product question. Review collected by and hosted on G2.com.

What problems is Hyland OnBase solving and how is that benefiting you?

We want to use OnBase for our ERP and are looking forward to the coming integration with S/4HANA. That will open up a new set of users. We are also looking at CIC and integrating our other CM solutions. Review collected by and hosted on G2.com.

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4.4 out of 5 · Verified reviews from real users

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