The HYCU support team is knowledgeable about their product and able to quickly help and resolve issues. The onboarding was easy to follow and guided us through the implementation of the product to backup our Atlassian instances. The features are also interesting compared to other products on the market. Overall, a very easy-to-use solution that works efficiently and does what we ask it to. Review collected by and hosted on G2.com.
The product still seems young but is evolving quickly to implement more features. A few required settings were missing during the deployment, however, we were able to quickly remediate and implement the necessary items. The lack of support for incremental backups is what we like the least. Review collected by and hosted on G2.com.
Dear Jonathan, thank you for sharing your positive experience with using HYCU to back up your Atlassian products. It's great to hear you are satisfied with our support team and the ease of onboarding with HYCU.
We understand the importance of continuous improvement and are committed to evolving our product to always meet your needs. Your satisfaction is our top priority, and we look forward to continuously providing you with excellent service.
If you ever need assistance or have further feedback, feel free to reach out.