My institution implemented two of the Click research support suites in 2008; and will be adding three more over the next two years. Huron offers outstanding customer support during and after the implementation process. The annual user groups are excellent and the online forums to collaborate with peer institutions are an excellent value add! Review collected by and hosted on G2.com.
Huron's support is at the top of my list; but a close second in the peer institution collaboration. The way their modules integrate and the ability to add them as your budget allows in important as well. Huron also allows for our enterprise analytics to data mine for our own custom reports; that is huge in this industry! Review collected by and hosted on G2.com.