
As an MSP, we appreciate having an additional layer of protection focused on our clients’ user accounts and identities. Having a managed team investigate suspicious activity helps reduce the burden on our technicians and gives us greater confidence in protecting our clients. It also helps us explain the value of identity security to organizations that may assume their existing email security is enough. Review collected by and hosted on G2.com.
I would like more flexibility and clearer visibility around billing for suspended or inactive accounts, particularly for Google Workspace clients. These accounts can add up, and it would be helpful to make it easier to identify which accounts need protection and manage licensing accordingly. More straightforward reporting would also help us explain those costs to clients. Review collected by and hosted on G2.com.