G2

Aaron M.

Database Manager

Small-Business (50 or fewer emp.)

10/21/2025

"Very User-Friendly Software with Advanced Reporting and Automation features and Dedicated Support"

5/5

What do you like best about Humanitru?

The ease of use, very helpful dedicated customer support, easy to navigate the system without a steep learning curve. Review collected by and hosted on G2.com.

What do you dislike about Humanitru?

The platform seems to run fairly slow. When used on multiple different systems, networks, etc. pages seem to load slowly most of the time.

Update: Our CSR reached out right away to address this and our platform's speed has improved significantly after a modification to better suit our needs. The personalized support and response times we have received have been amazing. Review collected by and hosted on G2.com.

What problems is Humanitru solving and how is that benefiting you?

Our data and reporting have been very inconsistent and this make it difficult to understand our donor base and constituents, raise money, retain members, and track marketing efforts. Humanitru has really simplified access to necessary data and made it easier to build reports quickly and accurately. Having a dedicated place for grant tracking and prospecting, as well as task management is a huge benefit for our organization. With our last CRM we were also stuck with an outdated software and lacking support. Humanitru continues to grow and implement new features as a direct result of feedback from clients. Review collected by and hosted on G2.com.

Response from Beth Brown of Humanitru

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Hi Aaron,

Thank you so much for taking the time to share your review. Your feedback is valuable to us, and we truly appreciate it. To make sure you’re getting the best possible experience with Humanitru, your Customer Service Manager will be reaching out shortly to review your current settings and recommend a few adjustments that can help improve your page load times. If you have any additional questions or feedback, we're happy to help!

With gratitude,

The Humanitru Team