
Out of the box Humanitru is relatively straightforward to to learn and use if you are familiar with any donor/fundraising crm system. It is simple to customize by the organization without additional fees or having to unlock features. The online interfaces for donations, registrations, and memberships are clean, and easily integrated with an organization's overall brand. Customer support is responsive, allowing for emailing of issues or questions with responses within 24 hours, often with customized video walkthroughs of how to solve the issue. Review collected by and hosted on G2.com.
Because Humanitru is so customizable, getting the system "set" can take some time. Some of the features are not as intuitive as other systems, but customer support is there to help you solve the challenge. The online help is not as robust (yet) for troubleshooting on your own. Review collected by and hosted on G2.com.