# Humanforce Reviews **Vendor:** Humanforce **Category:** [Workforce Management Software](https://www.g2.com/categories/workforce-management) **Average Rating:** 4.7/5.0 **Total Reviews:** 160 ## About Humanforce Humanforce is an all-in-one HCM platform built for frontline and flexible workforces. We deliver intelligent, employee-centred, and compliant solutions across Workforce Management (WFM), HR, Talent, Payroll, and Benefits. Founded in 2002, Humanforce supports mid-to-large organisations across Australia, New Zealand, the United Kingdom, and beyond. Our platform is trusted in shift-based industries like aged care, childcare, hospitality, retail, events, and local government. Our goal is simple: make work easier and life better. We help frontline teams stay engaged and productive with mobile-first tools for rosters, leave, timesheets, and communication - while giving leaders full visibility and control to optimise operations, improve compliance, and reduce costs. Key capabilities: - Workforce Management (WFM) - Simplify rostering, optimise labour costs, automate compliance, and engage with your team - HR - End-to-end human management system designed to create a better work life for employees - Talent - A candidate-centric solution empowering the flow of the world's talent - Benefits - Ultimate financial wellbeing tools designed to boost productivity and attract and retain talent - Payroll - End-to-end payroll solution that ensures accurate, timely and automated calculations Humanforce offers the flexibility, scalability, and local support businesses need to manage today’s workforce challenges - and tomorrow’s growth. www.humanforce.com ## Humanforce Pros & Cons **What users like:** - Users find Humanforce to be **simple and easy to use** , streamlining tasks like shift swaps and time-off requests. (14 reviews) - Users appreciate the **centralized employee management** system of Humanforce, enhancing productivity tracking and data management. (7 reviews) - Users find IntelliHR **extremely helpful** in tracking employee performance and managing essential HR data efficiently. (6 reviews) - Users praise the **exceptional customer support** of Humanforce, highlighting its seamless experience and intuitive functionality. (5 reviews) - Users love the **simple and easy-to-use interface** of Humanforce, making management tasks effortless and efficient. (5 reviews) - Users praise the **intuitive functionality** and exceptional support of Humanforce, enhancing their overall experience and satisfaction. (5 reviews) - Integrations (4 reviews) - User Interface (4 reviews) - Administration Efficiency (3 reviews) - Comprehensive Features (3 reviews) **What users dislike:** - Users feel the pricing is **expensive** for smaller businesses, impacting accessibility despite the tool's overall value. (4 reviews) - Users experience **technical issues** with Humanforce, including data syncing delays and integration challenges with other software. (4 reviews) - Users find the **learning curve steep** due to overwhelming features and customization options in Humanforce. (3 reviews) - Users express frustration with the **limited customization** , requiring support for changes and facing a steep learning curve. (3 reviews) - Users note **missing features** in Humanforce, which can hinder usability and understanding for new HR professionals. (3 reviews) - Users report **poor customer support** , finding it inconvenient to access necessary functions without external assistance. (3 reviews) - Data Inaccuracy (2 reviews) - Data Management (2 reviews) - Integration Issues (2 reviews) - Limited Features (2 reviews) ## Humanforce Reviews ### 1. Gets the Job Done **Rating:** 5.0/5.0 stars **Reviewed by:** Shivansh T. | Customer Service Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2025 **What do you like best about Humanforce?** What I like best about Humanforce is how easy it makes managing work schedules and keeping everything in one place. The mobile app is especially convenient because it lets employees check their rosters, request leave, and set availability without needing to chase managers. For managers, the platform saves a lot of time by automating things like timesheets, payroll, and compliance, while also giving real-time visibility into staffing and labour costs. It’s user-friendly, reduces admin work, and helps everyone stay on the same page, which makes day-to-day operations run much smoother. **What do you dislike about Humanforce?** While Humanforce has many strengths, there are a few drawbacks that can make using it frustrating. The support experience is inconsistent — users often report long wait times for help tickets, little follow-up, and difficulty getting hold of a real person. The interface for back-end users is sometimes described as outdated or sluggish; tasks like roster creation and admin functions can be more complex than necessary, with a steep learning curve. The system has also been known to lag or even crash under heavy use in some situations. Some features that seem essential — like strong customization of certain reports, smoother app-based roster editing, or better visibility/control over penalties and public holiday rates — are either missing or harder to use than expected. Overall, while the platform delivers a lot of power, it can take significant time and effort to master and get everything running smoothly. **What problems is Humanforce solving and how is that benefiting you?** Humanforce is helping solve scheduling and payroll problems by keeping everything in one system. It makes it easier to fill shifts, track time, and stay compliant, while giving staff the ability to manage their own availability through the app. This has reduced admin work, cut down on errors, and improved communication across the team. ### 2. Great Multi-Platform Advertising, Minor Sync Delays **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Humanforce?** Easy to advertise on several platforms Good interface **What do you dislike about Humanforce?** Can take a bit of time for changes to sync across from eHub **What problems is Humanforce solving and how is that benefiting you?** Team is quick to provide a solution to problems which is great as our work is time senstive ### 3. Time and Attendance **Rating:** 3.5/5.0 stars **Reviewed by:** Jez B. | US Payroll Manager , Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2025 **What do you like best about Humanforce?** Humanforce is a better app for time and attendance. We are the pioneer company that uses its app in the Philippines. **What do you dislike about Humanforce?** There are sometimes lapses in capturing data. **What problems is Humanforce solving and how is that benefiting you?** Automate our time and attendance tracker for all employees. ### 4. Best HRM tool **Rating:** 4.5/5.0 stars **Reviewed by:** Komalpreet K. | Technical Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Humanforce?** IntelliHR is the best tool that keeps a record of the performance and productiveness of the employees. It is very helpful for the managers or HRs to store and save the data of the employees in this software. **What do you dislike about Humanforce?** I dont think there is anything that anyone dislikes about this tool, but yes its only little expensive than similar tools, but its worth it. **What problems is Humanforce solving and how is that benefiting you?** It solves the problem of Paperless work. We can easily fetch out the details of the employees from this software and can access important documents all in one place. Its Self service portal allows employees to manage their own information. ### 5. Easy Workforce Management with Humanforce! **Rating:** 4.5/5.0 stars **Reviewed by:** Mohit C. | Senior Technical Recruiter, Staffing and Recruiting, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Humanforce?** Humanforce is simple and easy to use. It helps with shift swaps and time-off requests. Also liked it's quick access with mobile apps & it works well with payroll systems. **What do you dislike about Humanforce?** I think smaller businesses might find the pricing a bit steep. **What problems is Humanforce solving and how is that benefiting you?** Humanforce makes it easy to manage shifts, track hours, and handle leave requests. It saves us time, avoids mistakes, and keeps everything in one place. The mobile app keeps employees updated, and we can quickly make decisions with real-time info. It’s made our work much smoother. ### 6. One of the best attandance and payroll roaster , I have used **Rating:** 3.5/5.0 stars **Reviewed by:** Gokul N. | HR Generalist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Humanforce?** Mobile intergrations were quit good. make my payroll process better with seamless data handling . gud at automating the process eliminate my manual work load . ui is user friendly **What do you dislike about Humanforce?** The only negative i personally face is the customer service is not up to mark **What problems is Humanforce solving and how is that benefiting you?** Reduce my efforts and ti,e in attandance roaster and payroll process ### 7. Review from an experienced Recruiter **Rating:** 4.5/5.0 stars **Reviewed by:** Vrajesh T. | recruitment specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Humanforce?** It is easy to use and understand. Has good customer service with a number of features. **What do you dislike about Humanforce?** I can get a bit more personal. It can also be tough to understand by someone new to HR **What problems is Humanforce solving and how is that benefiting you?** HR functions made easy ### 8. critical technology to help every business **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Humanforce?** Able to excess everything in one place clocking in and out, roster, timesheets, calendar, payslips ! very easy to use **What do you dislike about Humanforce?** takes time to login sometimes but other than that love everything! **What problems is Humanforce solving and how is that benefiting you?** Time management ### 9. It is user friendly and easy to follow through. Provides the basic needs of a HRIS system **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 02, 2024 **What do you like best about Humanforce?** My biggest like for IntelliHR is how easy it is to navigate. It took me just a couple of traings to get a good grasp of it. I also had am amaxing account managr Morgan, she is exceptional. **What do you dislike about Humanforce?** I wish it was more robust to handle an end to end process of all HR needs including pauyroll **What problems is Humanforce solving and how is that benefiting you?** It was a great platform for our core HR needs especially the performance managemnt. I like the flexibility that it offers ### 10. intelliHR is so easy and intuitive to use, it fits so perfectly into my everyday work! **Rating:** 5.0/5.0 stars **Reviewed by:** Juliet M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about Humanforce?** I recently started using intelliHR for my company's HR needs and I have been extremely impressed with its capabilities. The platform is intuitive and easy to use, making it simple for me to manage employee information, track key analytics and access important documents all in one place. The interface is modern and aesthetically pleasing, making it a joy to use. One of the features that I find particularly helpful is the employee self-service portal, which allows employees to manage their own information, and request time off. This has significantly reduced the amount of administrative work I need to do, freeing up time for other important tasks. In addition, the customer support has been exceptional in helping me navigate any issues or questions that I have had. They are always quick to respond and are very knowledgeable about the platform, especially our Customer Success Manager Jayden Leming was always there to help tailor our business's needs into the platform. Overall, I highly recommend intelliHR for any company looking for a comprehensive, user-friendly HR solution. It has been a game-changer for our HR department and has greatly improved our efficiency and productivity. **What do you dislike about Humanforce?** The only downside I've encountered have been a few limitations of functionality. However, everytime I've raised an issue, it has been met with a promising answer. The intelliHR team are nearly always already working on the problem in the back end to improve the system. It's great to know they take on their customer's feedback and consistently implement new features into the platform. **What problems is Humanforce solving and how is that benefiting you?** Automation of HR processes, making the work flow so much quicker and easier to track. ## Humanforce Discussions - [What advice would you give to others considering intelliHR for people management?](https://www.g2.com/discussions/what-advice-would-you-give-to-others-considering-intellihr-for-people-management) - [What is intelliHR - Intelligent People Management used for?](https://www.g2.com/discussions/what-is-intellihr-intelligent-people-management-used-for) - [What is LiveHire used for?](https://www.g2.com/discussions/what-is-livehire-used-for) - [What is Humanforce used for?](https://www.g2.com/discussions/what-is-humanforce-used-for) - [View Humanforce pricing details and edition comparison](https://www.g2.com/products/humanforce/reviews/humanforce-review-6954377?section=pricing&secure%5Bexpires_at%5D=2026-05-22+13%3A54%3A14+-0500&secure%5Bsession_id%5D=7c2a0cff-88ab-41ec-87c3-3b9349137856&secure%5Btoken%5D=1463014f56733cdab275cbf96c202e119626b6c4a2e94f0a2dff0e422b042d48&format=llm_user) ## Humanforce Integrations - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) ## Humanforce Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Automation** - Process Automation **Basics** - Interoperability - Performance - Mobility - Internationalization **Basics** - Interoperability - Performance - Process - Survey **Basics** - Reporting - Interoperability - Performance **Performance reviews** - 360 Reviews - Customizable Forms - Review Status Tracking **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - SAP Store** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Applicant Tracking Systems (ATS)** - Adaptive Learning - Natural Language Interaction - Decision Making **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Sourcing** - Candidate Search - Career Page Configuration - Social Sourcing - Job Posting - Candidate Sourcing Metrics **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options **Content** - Content Management - Content Library - Content Creation **Data** - Alerts and Notifications - Reporting - Dashboards & Reporting **Additional Functionality** - Dashboard - Cloud - Mobility **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Goals** - Goal-Setting - Company Goals And OKRs **Cleaning** - Filtering - Levels of Measurement - Transformation **Generative AI** - AI Text Summarization **Time Tracking** - Ease of Completing Timesheets - Tracking Time to Project/Task - Billable Time Rate Management **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Candidate Management - Applicant Tracking System** - Candidate Evaluations - Applicant Data Management - Hiring Processes Tracking - Automated Resume Parsing - Scheduling - Candidate-Facing Statuses - Workflow Building **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation **Data** - Platform Search - Alerts and Notifications - Visualization **Logistics** - Internal Communication - User, Role and Access Management **Content** - Automation - File Sharing **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise **Generative AI** - AI Text-to-Image - AI Text Generation - AI Image-to-Text **Client Invoicing** - Invoice Creation and Delivery - Electronic Payments - Project Accounting / Revenue Recognition **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal **Data** - Dashboards And Reports - Historical Data **Agentic AI - Exit Interview Management** - Adaptive Learning - Natural Language Interaction **Agentic AI - Offboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Agentic AI - Performance Management** - Multi-step Planning - Natural Language Interaction **AI - Applicant Tracking Systems (ATS)** - Predictive Insights - AI Job Description - Chatbot **Mobile Time Tracking** - Time Tracking **Administration** - Business Tool Integration - Workflow - Automated Reminders - Policy Compliance Management - User, Role, and Access Management **Platform** - Reporting - APIs / Integration - Internationalization - Performance and Reliability - Mobile User Support - Offline **Workforce Management Platform Features** - Labor Forecasting - Shift Scheduling - Time & Attendance Tracking - Absence & Leave Management - Skills Management - Succession Planning - Workforce Analytics - Self-Service Capabilities - Mobile Shift Scheduling - Team Communication ## Top Humanforce Alternatives - [Dayforce](https://www.g2.com/products/dayforce/reviews) - 4.2/5.0 (942 reviews) - [Deputy](https://www.g2.com/products/deputy/reviews) - 4.6/5.0 (646 reviews) - [Employment Hero](https://www.g2.com/products/employment-hero/reviews) - 4.3/5.0 (1,088 reviews)