G2

Mark H.

Technical Team Lead

Small-Business (50 or fewer emp.)

4/1/2026

"Self-Hosted Documentation with a Clean API and Flexible MSP Asset Modeling"

5/5

What do you like best about Hudu?

Self-hosted control and ownership of documentation data, combined with a clean API that makes it straightforward to integrate with automation platforms like n8n. The asset layout system is flexible enough to model MSP-specific relationships (clients → agreements → devices), and the KB structure keeps operational docs accessible without fighting the editor. For an MSP managing sensitive client environments, having the documentation platform on our own infrastructure rather than SaaS is a significant advantage. Review collected by and hosted on G2.com.

What do you dislike about Hudu?

The permissions model could be more granular. Review collected by and hosted on G2.com.

What problems is Hudu solving and how is that benefiting you?

Centralising all client documentation — passwords, asset records, KB articles, and network diagrams — in a single self-hosted platform. For an MSP managing dozens of client environments, having one source of truth that integrates with our RMM and PSA tooling eliminates the scattered spreadsheets and tribal knowledge problem. It means any tech can pick up a ticket and find what they need without chasing someone down on Teams. Review collected by and hosted on G2.com.