![Kevin H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kevin H.") KH Kevin H. Manager Small-Business (50 or fewer emp.) 5/22/2018 More Options - "Great CRM" 5/5 What do you like best about HubSpot Sales Hub? Easy to use and provides powerful CRM tools. The best features are the ability create future tasks as well make calls and send emails directly from the CRM. You can even see when people view, open or click emails. Hubspot support is also pretty topnotch along with their customer success teams! Review collected by and hosted on G2.com. What do you dislike about HubSpot Sales Hub? I wish there was a mapping feature to allow us to view our clients and leads on a map. We do a lot of sale by territory and it would be a helpful tracking tool. Review collected by and hosted on G2.com. Recommendations to others considering HubSpot Sales Hub: I think it's a great all-inclusive CRM to use. Highly recommended just make sure it will work correctly with your sales flow and process. Review collected by and hosted on G2.com. What problems is HubSpot Sales Hub solving and how is that benefiting you? Lead management, marketing management and sales tracking. Hubspot is critical to our sales process. Review collected by and hosted on G2.com. Show More ![HubSpot Sales Hub](https://play.vidyard.com/JHZrRXEpTWVdiVQV9ABrxE.jpg "HubSpot Sales Hub") Response from Sam Balter of HubSpot Sales Hub [Editedit](https://www.g2.com/survey_responses/hubspot-sales-hub-review-718897/official_response/edit) Hello Kevin! Thank you for taking the time to review our CRM as well! It is wonderful to hear that you have gotten such great use out of CRM, it sounds like you really are using the full depth of tools available to you. As far as the mapping tool - I still thinks that it's an amazing idea, make sure to give this post on the ideas forum and upvote: https://community.hubspot.com/t5/HubSpot-Ideas/Mapping-Tool/idi-p/38026 Thank you again for the review Kevin Rating Updated (5/26/2021) Current UserValidated ReviewerIncentivizedSource: G2 invite See what 13296 reviewers think of HubSpot Sales Hub 4.4 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/hubspot-sales-hub/reviews)