G2

Selman .

Branch Manager & Marketing Automation Specialist

Small-Business (50 or fewer emp.)

9/24/2020

"User friendly UI, Constantly Evolving Software and Great Customer Support"

5/5

What do you like best about HubSpot Sales Hub?

1) We train new colleagues and interns in our company. They have to use Hubspot first. User interface so easy to get used to.

2) I create and manage workflows & email sequences for our company, it's so easy to create so many things by yourself. Hubspot Academy and "Knowledge Base" have great videos and articles to learn things easily.

3) If you get stuck somewhere, no worries; chat support is very useful, very knowledgeable. Even if you ask for some tricky solutions in your workflows, they help you somehow, or they tell you this is an idea that has been considered. Or they advise you to submit your new brand idea into Hubspot forms...

4) If you have an emergency issue, just want them to call you back... They can make a demo presentation for your workflow scenario also! Review collected by and hosted on G2.com.

What do you dislike about HubSpot Sales Hub?

Sometimes when I need chat support, I find them out of working hours. Nothing to do, not a fault indeed. I just send them an email ticket, they turn me back quickly also. Review collected by and hosted on G2.com.

What problems is HubSpot Sales Hub solving and how is that benefiting you?

Via workflow and email sequences, we earn thousands of hours so far maybe. We create automatic deals according to the customer's submission forms. We update so many infos in their contact pages. We also create SMS notification, emails notification and in-App alerts, not to miss any event or task given. We use bulk edit for contact info via workflow also. Hubspot has great filter options! Review collected by and hosted on G2.com.