G2

Michael F.

Director of Growth

Small-Business (50 or fewer emp.)

9/2/2026

"Excellent Prospect Visibility and Sequences for Consistent, Personalized Outreach"

4.5/5

What do you like best about HubSpot Sales Hub?

What I like best about HubSpot Sales Hub is the visibility it gives me into prospect engagement. Being able to see when someone opens an email helps me better understand interest and determine the right timing for follow-up.

I also really value Sequences. They allow me to stay consistent with outreach, automate follow-ups, and make sure opportunities do not fall through the cracks while still keeping the communication personalized. Overall, I think the value is strong for what we are paying. The time saved through sequences, email tracking, and centralized sales activity makes the platform worthwhile, especially when managing a large number of prospects and follow-ups. Review collected by and hosted on G2.com.

What do you dislike about HubSpot Sales Hub?

I think HubSpot could do a better job of recognizing and flagging duplicate contacts and companies. Duplicates should be easier to identify and merge before they create confusion with outreach, sequences, and activity tracking. Review collected by and hosted on G2.com.

What problems is HubSpot Sales Hub solving and how is that benefiting you?

HubSpot Sales Hub helps me stay organized with prospecting, follow-up, and overall sales activity. Email tracking gives me better awareness of engagement, while sequences help make sure I stay consistent with outreach and do not let opportunities fall through the cracks. It saves me time, improves follow-up, and gives me a clearer picture of where prospects are in the sales process. Review collected by and hosted on G2.com.