What I like best about HubSpot Sales Hub is how much time it saves me when researching and organizing prospects. I use its AI features to filter clients, identify relevant contacts and outreach information, and organize companies based on specific criteria. It makes it much easier to turn a large amount of CRM data into focused, actionable outreach lists without doing everything manually. Review collected by and hosted on G2.com.

The biggest drawback is the learning curve. There is a lot going on, and if you don’t already understand how the tools work together, it can be difficult to know which features to use. I’m technically and operationally minded, but the average salesperson may not discover the most useful workflows on their own. HubSpot could improve this by proactively recommending relevant tools, guides, and best practices based on each user’s activity and the successful workflows already established by an organization’s super users. Review collected by and hosted on G2.com.