These days (for some reason) it is rare for SaaS companies to provide decent customer support. When we faced a tech issue (slack add stopped working) Hrvey's support team assisted right away. They were responsive with their quick and efficient replies and very supportive, and we are free users. Very impressed. Review collected by and hosted on G2.com.

I have not noticed any downsides so far. The tool fulfills its purpose for our company - easy way to request time off. Review collected by and hosted on G2.com.