
As an end user it is very straightforward and easy to access all the information and documentation relating to a project. The customer service has been great and the onboarding training was very helpful. The AI estimating tool is helpful to create estimates and greatly reduces the amount of time spent. I really appreciate how easy it is to send an invoice and tie it directly to an approved estimate or change order. The customer dashboard has been a hit with clients and facilitates communication and decision making when used effectively. Review collected by and hosted on G2.com.
I don't like how long it takes for payments made to hit my bank account, often taking multiple business days. I receive email notifications days after a payment has been made. I have tried to integrate my account with Quickbooks but have yet to see the two programs communicate with each other. I am a one man show, I wish there were more pricing options for few users while keeping access to the same features that make this a great product. Review collected by and hosted on G2.com.