G2

Siddharth S.

Cloud Engineer Trainee

Enterprise (> 1000 emp.)

7/20/2022

"House-on-the-Hill Service test aptly a made to measure service desk software"

5/5

What do you like best about Hoth (House on the Hill)?

the most helpful part of the house on the hill service is both cloud and onsite friendly and its also mobile compatible there is also good features like chat, inbound and outbound email , and unlimited end users Review collected by and hosted on G2.com.

What do you dislike about Hoth (House on the Hill)?

in the House-on-the-Hill Service desk, the templates are not user friendly and the resolution of tickets queries needs to be automated and the user interface of the mobile application must be updated Review collected by and hosted on G2.com.

What problems is Hoth (House on the Hill) solving and how is that benefiting you?

Give Customers & Analysts a Clear View the first problem is ticket management Request Fulfilment Streamlined Request Management Problem Management Control the Problem Process Change Management. Automated, Paperless Change Authorisation so these problems have been mitigated by the software. Review collected by and hosted on G2.com.