# Hospitable.com Reviews **Vendor:** Hospitable, Inc **Category:** [Vacation Rental Software](https://www.g2.com/categories/vacation-rental) **Average Rating:** 4.9/5.0 **Total Reviews:** 239 ## About Hospitable.com Hospitable is the short-term rental industry's premier super app, empowering hosts and property managers to streamline operations, grow their businesses, and reclaim valuable time. Initially launched in 2016 as a time-saving PMS, Hospitable has evolved into a powerful toolkit that goes beyond traditional property management. The platform enables hosts at every scale to automate guest messaging with AI, optimize nightly rates, simplify rental agreements and deposits, coordinate teams, and confidently launch direct booking websites with built-in payments and property protection. Hospitable supports tens of thousands of hosts worldwide, having automated over 108 million messages and processed $5.2 billion in reservation income in 2025. The target audience for Hospitable includes short-term rental hosts, property managers, and real estate investors looking to optimize their hosting experience. With the rise of platforms like Airbnb, Vrbo, Booking.com, Agoda, and Google Vacation Rentals, the demand for effective management solutions has never been higher. Hospitable caters to these needs by offering features that automate guest communication, synchronize bookings, and simplify team management. This makes it an ideal choice for both seasoned hosts and those new to the short-term rental market. Key features of Hospitable include AI-powered messaging automation, which enables hosts to respond to 90% of guest inquiries without manual intervention. This feature not only enhances guest satisfaction but also frees up valuable time for hosts. Additionally, the platform allows users to build their own direct booking websites, giving them full control over their rental journey and the ability to process payments securely. The synchronization of reservations across multiple platforms ensures that double bookings are a thing of the past, providing peace of mind for hosts. Hosts can now use Hospitable's Dynamic Pricing solution to optimize nightly rates at no additional cost to their existing Hospitable subscription. Hospitable also offers robust team management tools, allowing hosts to assign tasks and send reminders to cleaners and assistants via email or SMS. This level of organization minimizes human error and ensures that all communications are timely and accurate. The platform’s single inbox feature consolidates messages from various booking channels, making it easy for hosts to track communication history with returning guests. Furthermore, smart lock and smart thermostat integrations streamline check-in and reduce energy bills. By utilizing Hospitable, hosts can enhance their operational efficiency, improve guest experiences, and ultimately increase their rental income. The combination of automated messaging, synchronized bookings, optimized nightly rates, and comprehensive team management tools sets Hospitable apart in the competitive landscape of short-term rental management solutions. ## Hospitable.com Pros & Cons **What users like:** - Users value the **automated messaging** feature of Hospitable.com, enhancing communication and saving time effectively. (12 reviews) - Users value the **automation features** of Hospitable.com, significantly streamlining guest communications and saving valuable time. (9 reviews) - Users value the **seamless booking management** provided by Hospitable, consolidating all reservations in one convenient platform. (7 reviews) - Users value the **ease of use** of Hospitable.com, finding setup and management straightforward and efficient. (7 reviews) - Users value the **time-saving automation** of Hospitable.com, enhancing efficiency in managing guest communications and bookings. (6 reviews) - Easy Integrations (5 reviews) - Setup Ease (5 reviews) - Unified Platform (5 reviews) - Accounting Efficiency (4 reviews) - Dynamic Pricing (4 reviews) **What users dislike:** - Users find the **notification system lacking** , leading to inefficiencies and a need for manual oversight in upsell management. (3 reviews) - Users highlight the **poor customer support** at Hospitable.com, expressing frustration over slow responses and rigid policies. (3 reviews) - Users experience **booking issues** due to limited payment options like Stripe, affecting access to full services. (2 reviews) - Users face **integration issues** with Hospitable.com, finding it challenging to connect with other platforms effectively. (2 reviews) - Users are frustrated with the **lack of offline functionality** on mobile, hindering usability during travel. (2 reviews) - Payment Issues (2 reviews) - Software Bugs (2 reviews) - Expensive (1 reviews) - Limited Customization (1 reviews) - Not User-Friendly (1 reviews) ## Hospitable.com Reviews ### 1. Hospitable: The Central Brain for Automated Guest Messaging and Cleaner Coordination **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler D. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Hospitable.com?** I've been using Hospitable for over 7 years and it has become the central brain of my guest and cleaner operations. The automated messaging is unmatched — guests get the right information at exactly the right time without me lifting a finger. The cleaner coordination and scheduling automation has been just as valuable; my turnover process runs itself. After years of managing STRs across multiple markets, I can't imagine operating without it. It's one of the few tools I've used this long and still rely on daily. **What do you dislike about Hospitable.com?** The only real pain point has been the VRBO connection — it's a bit finicky compared to the Airbnb integration. Syncing and automation don't always behave as seamlessly on the VRBO side, which can require some extra monitoring. That said, this feels more like a VRBO API limitation than a Hospitable problem. Everything else has been rock solid. **What problems is Hospitable.com solving and how is that benefiting you?** Hospitable solves the problem of scale. Guest communication, cleaner scheduling, and turnover coordination used to require constant manual attention. Now it all runs automatically. Across 7+ years and multiple properties, it's let me grow the portfolio without growing the workload and guest experience has only gotten better because of it. ### 2. Great PMS for guest communications **Rating:** 5.0/5.0 stars **Reviewed by:** Phil C. | IT Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Hospitable.com?** I can now control multiple door locks for a property if you have multiple smart locks. Financial reporting has gotten much better over the last few years with a nice dashboard on top of exporting to csv. Lots of townhalls to explain and introduce new features and submit feedback. Plenty of support options, and support responds quickly and with care. **What do you dislike about Hospitable.com?** Only mild issue is the phone app (on android, but I heard iphone does it as well in the townhalls) logs you out once in awhile, and you need to log back in. **Recommendations to others considering Hospitable.com:** Come on in, the water is fine. If you want, you can run Hospitable on top of another PMS that is API connected like I did at first, but then hospitable worked so well I just use them now. **What problems is Hospitable.com solving and how is that benefiting you?** Hosptiable solved cross platform communications for me, and cross platform booking calendars for myself and the cleaners. Automated messaging also frees up alot of time and effort and with Hospitibale the guest communications seem easy. Hospitible is working out a few bugs with the door lock integration and so that has been going better (new feature within the last few months, so it wasn't going to be perfect). Support is pretty great with Hospitable as well; support responds quickly and usually with a quick fix or how to. **Official Response from Miles Hobson:** > Thanks for the review, Phil. Something special is coming soon to improve Reporting! Jump on our next Town Hall to hear about the new Metrics dashboard - link below https://calndr.link/event/JGwB7TTHkE ### 3. Streamlines STR Management with Ease **Rating:** 4.5/5.0 stars **Reviewed by:** Chris F. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Hospitable.com?** I use Hospitable.com for managing my short-term rental and it's great because it helps me automate calendars across different OTAs, set my pricing dynamically, and manage my guest communication. I also really like how it manages my cleaning crew notifications and provides in-depth reporting on the performance of my STR. It's easy to use and understand, and I appreciate the good AI support assistant that helps me resolve most of my questions. The frequent feature updates are amazing, and the active community is great for bouncing ideas off of. Overall, it makes it really easy to use and be the one-stop shop for my STR needs. The initial setup was pretty easy, and the UI has only become easier over time. **What do you dislike about Hospitable.com?** I wish there were more design options for the Direct Booking website and the guest portal. Since the guest portal isn't up to snuff, I have to use another vendor. **What problems is Hospitable.com solving and how is that benefiting you?** Hospitable.com automates calendar management across OTAs, sets dynamic pricing, manages guest communication and cleaning notifications, and provides in-depth reporting, making it my one-stop shop for short-term rental management. ### 4. Seamless Calendar Integration and AI-Powered Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Jenni B. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Hospitable.com?** I like to review metrics as they help me assess the current state of my business and plan for the future. I also appreciate the auto communication abilities, as the AI responses allow me time to review and customize a response while keeping my response rate up. Plus, AI will help free up time. The initial setup of Hospitable.com was easy, and I find it very useful. **What do you dislike about Hospitable.com?** I need to get more comfortable with the functionality however I've had no problems or issues. It would be helpful to have functionality to build a customized digital guidebook for my property. **What problems is Hospitable.com solving and how is that benefiting you?** I use Hospitable.com to combine my calendar for listings on Airbnb and VRBO. It solves calendar management and allows me to secure short-term rental insurance coverage. Metrics help me assess my business's current state for planning, and AI responses boost my response rate while saving time. **Official Response from Miles Hobson:** > Thank you for your review, Jenni. ### 5. Streamlined Property Management with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Pedro V. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Hospitable.com?** I like the ease of use and the calendar sync functionality on Hospitable.com. Managing six properties in two countries with listings across multiple platforms can be challenging, so having a reliable calendar sync solution is critical, and Hospitable.com works very well for this. I also appreciate their very good customer service, which enhances the overall experience. **What do you dislike about Hospitable.com?** The setup is long and could be optimized. We had some problems connecting the listings, but in the end it was all sorted out. **What problems is Hospitable.com solving and how is that benefiting you?** I use Hospitable.com for managing multiple properties on different platforms, syncing calendars, handling guest communications, and receiving alerts for guest issues. It's easy to use and their customer service is very good, making property management across six properties in two countries much simpler. ### 6. Effortless Communication and Guest Management **Rating:** 5.0/5.0 stars **Reviewed by:** Anita B. **Reviewed Date:** January 25, 2026 **What do you like best about Hospitable.com?** I love working for Hospitable.com because it's so easy and smooth, and the communication is great. As a professional house cleaner taking care of Airbnb and Vrbo houses, I appreciate how they send me information and help me keep in contact with guests. This really improves our reviews because I'm able to communicate effectively. I also like that I don't have to wonder about what kind of people are coming in, as it gives me their phone numbers, past booking information, and I can see guest reviews. Overall, communication is the key to good service, and Hospitable.com nails it. **What do you dislike about Hospitable.com?** The incentives for sending other clients to them aren't really good, but that’s okay. It keeps the cost low **What problems is Hospitable.com solving and how is that benefiting you?** I use Hospitable.com to manage Airbnb and Vrbo properties. It lets me communicate with guests easily, providing their contact information and stay history, which helps me ensure excellent service and great reviews. ### 7. Effortless Guest Management with Hospitable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Hospitable.com?** I use Hospitable.com to manage guest communications and calendar management for my rentals. I love how it automates common guest messages, customizing them with guest information, which is the #1 time saver for me. It ensures my calendars are synced across multiple platforms and even provides a direct booking website engine. The software is user friendly and feature rich without being overwhelming, making it easy for me to set up and manage as a single user-operator. The user interface is great; I can find what I need clearly and efficiently. The initial setup was great as well. **What do you dislike about Hospitable.com?** Every once in awhile I'd like a more detailed customization. For example, I can set up autoresponders for things like 'questions about parking,' but Hospitable will often misinterpret whether guest messages require this specific response (i.e. when a guest tells me what number of cars they're bringing vs. when a guest asks for specific parking location information). **What problems is Hospitable.com solving and how is that benefiting you?** I use Hospitable.com to manage guest communications and calendars, automating common guest messages and syncing calendars across platforms. It provides a direct booking website engine and is user-friendly with a great UI, making it efficient to find what I need. **Official Response from Miles Hobson:** > Thank you for your review! ### 8. Effortless Guest Management, Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Teresa B. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Hospitable.com?** I like that Hospitable.com is very easy to use, which makes handling guest information straightforward. I appreciate the ability to see details of every guest's visit, including all the charges, which ensures I have complete visibility over the bookings. I also like that I can tell where the bookings are coming from, knowing which website each guest used—a detail I lacked with my previous manager's system. Additionally, setting it up through my property manager was very easy. **What do you dislike about Hospitable.com?** I honestly can't think of anything that is not satisfactory at this point. It is easy to use, with lots of information **What problems is Hospitable.com solving and how is that benefiting you?** I can easily see guest visit details and charges, track which site each booking comes from, and overall, it's very user-friendly. ### 9. Effortless Hosting with Fast Setup **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Hospitable.com?** I like that Hospitable.com helps prevent double booking with real-time calendar synchronization and updates inconsistencies in listening information automatically across channels. I appreciate the hands-off hosting aspect with automated workflows for messaging, cleaning, and task management. The initial setup was fast, which was a plus for me. **What do you dislike about Hospitable.com?** I find the lack of advanced features for managing a large portfolio challenging. I would like more options like upselling features, early check-in, and late check-out add-ons. **What problems is Hospitable.com solving and how is that benefiting you?** I use Hospitable.com to prevent double booking with real-time calendar synchronization. It also solves inconsistent listing information with automatic updates across channels. I enjoy the hands-off hosting with automated workflows for messaging, cleaning, and tasks. ### 10. Decent Automation, Abysmal Customer Service **Rating:** 0.0/5.0 stars **Reviewed by:** Kristy B. | Owner **Reviewed Date:** January 02, 2026 **What do you like best about Hospitable.com?** I like the automations in Hospitable.com because they help reduce the time spent doing repetitive tasks. It automates guest communications and workflows for housekeeping and pricing, which is really helpful for managing my vacation rentals. **What do you dislike about Hospitable.com?** I need to tell how their customer service is TERRIBLE and, even though I used them for years, I probably won't any longer because they don't take care of their customers. Customer service and billing discretion need SIGNIFICANT improvement. They take a LONG time to even address issues and, a same-day payment issue caused by a card change was resolved within approximately one hour (of my learning of it), yet resulted in permanent loss of a legacy rate with no escalation path or discretion applied. The ticket was later closed due to a holiday without resolution (both instances happened over holidays - Christmas and New Year respectively - not during working hours). This wasn't a product failure- it was a customer experience failure. Policies were enforced rigidly without consideration of timing, intent, or customer tenure (I'd been using them for years). A clearer escalation process and reasonable grace for same-day issues would greatly improve trust and retention. **What problems is Hospitable.com solving and how is that benefiting you?** I used Hospitable.com to automate my vacation rentals, especially guest communications, housekeeping workflows, and pricing, which saves me time by reducing repetitive tasks. ### 11. Efficient Property Management with Fast Setup **Rating:** 4.5/5.0 stars **Reviewed by:** Jason W. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Hospitable.com?** I manage multiple vacation rental properties from a single dashboard on Hospitable.com. I really like the feature that solves double bookings across platforms with real-time calendar sync. Another thing I appreciate is the automation of up to 90% of guest communication, which saves me a huge amount of time. The initial setup of Hospitable.com was fast, which was a big plus. **What do you dislike about Hospitable.com?** Limited third-party integration compared to competitors. **What problems is Hospitable.com solving and how is that benefiting you?** I use Hospitable.com to manage multiple rentals from one dashboard, solving double booking with real-time calendar sync and automating up to 90% of guest communication, saving huge time. ### 12. A Game-Changer for Vacation Rental Management **Rating:** 5.0/5.0 stars **Reviewed by:** Rosalyn A. **Reviewed Date:** December 04, 2025 **What do you like best about Hospitable.com?** I really like that Hospitable.com is constantly adding new functionality and is open to new requests, which makes it a great company to work with. They continually add new functionality that often is a game changer in managing multiple properties on multiple platforms. I also really like the guest messaging feature that allows for extreme granularity while working from central messages. It's helpful to create slightly different messages for different booking platforms and have 'one source of the truth.' Their support during initial setup and implementing new functionalities was great. I also appreciate their bi-weekly Town Halls announcing new features and opportunities for early testing. Additionally, Hospitable integrates seamlessly with platforms like Airbnb, VRBO, and others for managing various aspects of my rentals. **What do you dislike about Hospitable.com?** Nothing really - great product and great team behind the product. **What problems is Hospitable.com solving and how is that benefiting you?** Hospitable.com helps manage multiple Airbnb, VRBO accounts, integrates platforms for photography updates, and streamlines guest messaging with customizable central messages for different platforms. **Official Response from Miles Hobson:** > Thank you, Rosalyn! ### 13. Streamlines Vacation Rental Management, Needs a Friendlier Mobile App **Rating:** 5.0/5.0 stars **Reviewed by:** Linze N. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Hospitable.com?** I love that Hospitable.com consolidates the calendar with bookings. I also love that it communicates with our cleaning team to address new bookings, updates, and confirm cleanings. **What do you dislike about Hospitable.com?** I'd love for the mobile app to be a bit more friendly. We partnered with a industry professional to set up our account, as it did feel a little bit daunting to get everything tied together. **What problems is Hospitable.com solving and how is that benefiting you?** I use Hospitable.com to automate messaging to guests, schedule cleaning tasks, and get notifications. It consolidates booking calendars and communicates with our cleaning team effectively. ### 14. Effortless Rental Management, Top Recommendation **Rating:** 5.0/5.0 stars **Reviewed by:** Victor C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2026 **What do you like best about Hospitable.com?** I appreciate how Hospitable.com takes an active approach to helping hosts and keeping up with online travel agencies. It's great that they keep track of changes at Airbnb and similar platforms. I also found the initial setup very easy, which made the transition from my previous platform, Hostie, smooth. **What do you dislike about Hospitable.com?** Their pricing tool isn’t as good as PriceLabs from what I see. **What problems is Hospitable.com solving and how is that benefiting you?** Hospitable.com helps with calendar management and pricing. They actively help hosts and keep up with changes at online travel agencies like Airbnb. ### 15. The best PMS I could ask for **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Hospitable.com?** You get everything in one place, no matter which platform you’re renting on, and it also works perfectly for direct bookings. Hospitable keeps improving almost every week. Since I started, I’ve seen so many major updates: the use of AI, Direct Bookings, Dynamic Pricing with the ability to fine-tune through rule sets, the Guest Portal, and the Hospitable Community. There are honestly almost too many to mention – and these have all happened just in the last few months. And not to forget their incredible support team. I don’t think I’ve ever waited longer than maybe 15 minutes for an answer – and they’re not only the sweetest, but also so understanding and endlessly patient, always making sure you get the best help possible. **What do you dislike about Hospitable.com?** Well, there’s really not much. The only thing that’s difficult for me – but that’s something that can’t be generalised – is that I can’t take full advantage of everything they offer with Direct Booking. My properties are in Bali, where Stripe still isn’t available as a payment option, and as long as no other options are added, I won’t be able to make full use of it, which is a pity. And as far as I can see, there must be quite a few hosts in other countries facing the same problem. I do understand they need to focus on their main markets, but still … this is really the only thing I “dislike”. **What problems is Hospitable.com solving and how is that benefiting you?** Sorry, booking.com – but to say it nicely, working with the Pulse App is … not exactly easy. In fact, it’s rather frustrating. That’s what made me start looking for a PMS in the first place. I never expected, though, to get so much out of it. It has made my life, and the lives of my co-host and manager, so much easier in so many ways. From the calendar to the combined inbox, Dynamic Pricing, automated reviews – the list just goes on. **Official Response from Miles Hobson:** > Thank you, Thomas! ### 16. Avoid at all costs **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Recreational Facilities and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Hospitable.com?** Absolutely nothing. From the fact that their 'support' is hosted by an AI bot, to the fact that they defrauded us of thousands of dollars, there is nothing I would say that would be in favour of hospitable.com **What do you dislike about Hospitable.com?** They took our money and then didn't provide us with the accommodation we had booked. Their support was nonexistent and they have not apoligised. **What problems is Hospitable.com solving and how is that benefiting you?** They took our money and provided us with no support other than an email every few days saying they were investigating why we had no accommodation we'd paid for. They are fraudsters. ### 17. Seamlessly Manages Short-Term Rentals, Fantastic Support **Rating:** 5.0/5.0 stars **Reviewed by:** Maria B. **Reviewed Date:** October 30, 2025 **What do you like best about Hospitable.com?** I have been using Hospitable.com for managing my short-term rentals, and I am thoroughly impressed with its user-friendly nature. Setting it up was easy, and the tutorials and help section provided ample support to answer most of our queries. The integration capability is phenomenal as it seamlessly works with our connected devices such as door locks and thermostats, allowing us to automate activation with booking schedules. I also appreciate the cost-efficiency it provides by collecting user information and payments through a direct site, which simplifies rebooking and listing management. Additionally, Hospitable.com offers excellent automation features with an AI assistant that writes and responds to guest reviews and connects smoothly with our cleaning crew to keep them informed. The calendar feature is indispensable for organizing everything in one place, enhancing our operational efficiency. The customer support team is remarkable, always easy to reach and quick to respond, making it highly reliable for property management. I really appreciate the affordability and comprehensive support that Hospitable.com offers. **What do you dislike about Hospitable.com?** I don't find the notification system for upsells to be fully optimized yet. The current setup requires me to manually check for upsells, and it doesn't effectively notify my team or me when an upsell happens, nor do we receive a payout notification. This causes inefficiencies and requires manual oversight to manage upsells effectively. **What problems is Hospitable.com solving and how is that benefiting you?** Hospitable.com seamlessly integrates with Airbnb and VRBO, manages connected devices, and offers a direct booking site. It's user-friendly and cost-effective, with excellent support, helping manage rentals efficiently and allowing upsells like early check-ins. **Official Response from Miles Hobson:** > Thanks for your review, Maria. We have plenty more updates coming to Upsells soon! ### 18. Hands-Off Automation and Integrations That Just Work **Rating:** 5.0/5.0 stars **Reviewed by:** Michael G. | Owner/Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Hospitable.com?** Automation and integration. It allows me to be hands off. **What do you dislike about Hospitable.com?** No WhatsApp integration. My STR is in the Dominican Republic. I need WhatsApp. **What problems is Hospitable.com solving and how is that benefiting you?** Hospitable syncs my calendars from multiple platforms. ### 19. A little tweak changed my experience **Rating:** 4.5/5.0 stars **Reviewed by:** Porfirio F. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2023 **What do you like best about Hospitable.com?** Hospitable is no longer pulling information from Airbnb if the listing is created in a language different than English. **What do you dislike about Hospitable.com?** Go back to when Hospitable would pull data from Airbnb regardless of language **What problems is Hospitable.com solving and how is that benefiting you?** Guest communication and team notifications save lots of time. **Official Response from Miles Hobson:** > We're glad to hear that you found our set-up process easy and that Hospitable has been handling everything for you. We appreciate your feedback about the expense tracking feature; we're working on owner statements and improvements around it as we speak. ### 20. The best short term rental management software **Rating:** 5.0/5.0 stars **Reviewed by:** Nick K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Hospitable.com?** Hospitable.com is a great tool for managing short term rentals. Easy to set up and easy to use. It takes a lot of the mundane management and day to day tasks and automates them. It works with multiple platforms and keeps everything in sync. The ability to automate check in/check out instructions, set lock codes with backup codes and automatically communicate with guests saves a ton of time. Also the sync with Quickbooks makes financial reporting easy. **What do you dislike about Hospitable.com?** I would like better filters on properties. I get notifications on all properties but I only manage 3 and my team mate manages 6. It would be great if I could have it where I only got notified on the ones I manage. **What problems is Hospitable.com solving and how is that benefiting you?** Streamlines day to day tasks and guest communication. Makes financial reporting easy. Saves me time. Lots of time. **Official Response from Miles Hobson:** > Thank you, Nick! ### 21. Hospitable has helped me streamline my Vacation Rental Business **Rating:** 5.0/5.0 stars **Reviewed by:** Kirsten S. | Real Estate Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Hospitable.com?** Seamless integration with AirBnB and VRBO. I like that I can update my prices in Hospitable and it will automatically update my pricing on both AirBnB and VRBO immediately. It makes it easy to keep things consistant. **What do you dislike about Hospitable.com?** So far they are staying on top of my needs as a independent property manager/homeowner. **Recommendations to others considering Hospitable.com:** It is an excellent tool for vacation rental owners or property managers. **What problems is Hospitable.com solving and how is that benefiting you?** Combining platform calendars and sending automatic messages to guests has been extremely helpful. ### 22. Saves me a lot of time and work **Rating:** 5.0/5.0 stars **Reviewed by:** Tanya R. | Short term property manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Hospitable.com?** I am using Hospitable for my 7 listings to combine all bookings and enquiries and to sync all calendars and prices. It's even succeeded my expectation with the AI messaging, automatic messages, the new dynamic pricing and there are constant updates and improvements which save me a lot of time and work and make hosting more save with the verification and deposit process. It's very reliable and I like just having to use one app for all bookings. I can easily scale my business now and can work more efficient and professional. Taking direct bookings with automatic agreements is another great bonus from hospitable. **What do you dislike about Hospitable.com?** The app doesn't work offline and when I travel, I can not use it. **What problems is Hospitable.com solving and how is that benefiting you?** Avoiding double bookings, verification process makes hosting more safe. More efficient **Official Response from Miles Hobson:** > Thank you for the feedback, Tanya! ### 23. Hospitable helps me manage more efficiently and save time with automation **Rating:** 5.0/5.0 stars **Reviewed by:** Shaunda K. | property manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2025 **What do you like best about Hospitable.com?** I love that I can use hospitable as my direct booking website, book for the owner as well as keep all of the bookings in one spot. **What do you dislike about Hospitable.com?** Wish the keywords feature for the automated messages was a little more user friendly and had some more options to use it on similar/separate properties. **What problems is Hospitable.com solving and how is that benefiting you?** It is saving me a lot of time with my automated messages so I don't have to manually send reminders, emails to guests. It is allowing me to scale and add more properties. **Official Response from Miles Hobson:** > Thank you for your feedback, Shaunda ### 24. Automation = Hands off **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew S. | Project Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2021 **What do you like best about Hospitable.com?** The direct booking functionality has been steadily improving, though pricing on it didn't really move the needle for us as processing fees were close to what OTA's were charging and there's more work for us to do with regard to reporting/taxation. **What do you dislike about Hospitable.com?** Improve pricing on direct booking service **Recommendations to others considering Hospitable.com:** This is a very user friendly product. It reduces the amount of time we have to spend in the day-to-day significantly. **What problems is Hospitable.com solving and how is that benefiting you?** Organization of messages, automating messages that don't require owner input, simplification of our entire process ### 25. The automation is a very good time manager **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew P. | Independent Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Hospitable.com?** What I like best about Hospitable is the simplicity and effectiveness of its automated messaging system. The platform makes it incredibly easy to set up personalized, rule-based messages that are sent automatically to guests at key points in their booking and stay. Whether it’s a booking confirmation, check-in instructions, or a friendly follow-up after checkout, the automation tools are intuitive, flexible, and save a significant amount of time. This not only improves the guest experience through timely and consistent communication but also allows me to focus on other areas of my business with confidence that messaging is handled seamlessly. **What do you dislike about Hospitable.com?** Honestly, there’s very little to dislike about Hospitable.com. The platform delivers excellent value for the monthly price, especially considering the range of features and the time it saves. I’ve never experienced a single issue with the service—everything runs smoothly and reliably. It’s one of the few tools I use where I don’t have to worry about glitches or downtime, which speaks volumes about its stability and quality. **What problems is Hospitable.com solving and how is that benefiting you?** Hospitable.com solves several key problems in short-term rental management, particularly around guest communication and operational efficiency. By automating messaging, it eliminates the need to manually respond to every inquiry, send check-in instructions, or follow up after a stay. It also prevents double bookings through calendar synchronization across platforms. These features save me a significant amount of time, reduce human error, and ensure a consistent, professional experience for guests. As a result, I can focus more on growing my business and less on repetitive administrative tasks. ### 26. Automation I couldn’t work without **Rating:** 5.0/5.0 stars **Reviewed by:** Barry M. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Hospitable.com?** I've had been running 4 Airbnb's that would take up most of my time each day, and cause stress whether I had remembered to do something (I'm adhd). Once I automated using hospitable, it removed 95% or more of the work and stress. I can be fishing, see a booking come in and know it's done; from messaging the guest, to sending lockbox details a couple days before checkin, to booking my cleaner and providing them a calendar to follow. So easy, set and forget. It's like having a management company look after your property without the 20-40% fees **What do you dislike about Hospitable.com?** Not much I can put down. Not having a direct site was the main downer, but that's been in place nearly a year now as I was in the beta program; this feature is being released to everyone in the coming weeks I believe. **What problems is Hospitable.com solving and how is that benefiting you?** Automated the whole booking to cleaning to next guest process. Manages prices across all 4 platforms our listing is on and keeps prices in sync and calendars in sync ### 27. Easy for Anyone **Rating:** 5.0/5.0 stars **Reviewed by:** Klemme L. | Host, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2025 **What do you like best about Hospitable.com?** I like the message improvement option in the messaging. It seems small compared to everything else Hospitable does, but it saves me so much time because the updated language is sooo good. I write something basic and it turns it into a super friendly, perfectly toned message. Makes sure my messages, even the ad hoc ones, are professional and friendly without being too much. **What do you dislike about Hospitable.com?** I still can't tell what is being sync'd to or from what platform, I can't find how to reset it, and it has caused a few issues that cost me. **What problems is Hospitable.com solving and how is that benefiting you?** solves all the problems...one calendar, auto -messaging, ### 28. Streamlined Airbnb Management with Hospitable.com **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa K. **Reviewed Date:** August 26, 2025 **What do you like best about Hospitable.com?** I appreciate how organized, efficient, and innovative Hospitable.com is, making it stand out among other vendors I considered. I find the setup very straightforward and user-friendly. I love the automation features, which handle guest messaging, especially at times I am unavailable, ensuring excellent communication with customers. The feature that notifies my cleaning team of new reservations is incredibly helpful. **What do you dislike about Hospitable.com?** I find it challenging to easily access a live human for inquiries and issues, as opposed to dealing with AI. **What problems is Hospitable.com solving and how is that benefiting you?** I find Hospitable.com improves customer communication with automation, especially at night, and efficiently coordinates operations, including notifying my cleaning team about new reservations. **Official Response from Miles Hobson:** > Thanks for your feedback, Lisa! ### 29. Best Management Software for STRs **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas . | Owner and Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Hospitable.com?** It is focused on the STR environment and what hosts really need to run their business. The integrations are great, there’s regular updates and new features and it generally makes my life a lot easier. **What do you dislike about Hospitable.com?** Support can take too long for urgent matters at times. **What problems is Hospitable.com solving and how is that benefiting you?** Guest communication, door code generation, pricing, rule sets, AI message generation / knowledge hub. Now also starting on owner statements. ### 30. Vital software that just gets better and better **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew M. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2024 **What do you like best about Hospitable.com?** This software just gets better and better - lots of new integrations **What do you dislike about Hospitable.com?** Lots on improvements each month - becoming class leading very quickly **What problems is Hospitable.com solving and how is that benefiting you?** Helps us streamline guest communication, improved our direct booking offer and got us using AI **Official Response from Miles Hobson:** > Thanks for the review Andrew. We're working hard to better communicate all of the feature enhancements we make so that it's easier to keep up with all of it! ### 31. Easy to use, reasonable price, lots of integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Donovan H. | Math Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2025 **What do you like best about Hospitable.com?** Hospitable works well for the people who want to set up a channel and property manager that can do it all in one place. Shortcodes for messages, automation for the cleaning and maintenance team, and just a general setup of "it's all here" make this a great platform. **What do you dislike about Hospitable.com?** There is a bit of a learning curve because there are so many different things that can be done. **What problems is Hospitable.com solving and how is that benefiting you?** I use this as a property management software for my short term rental. It helps me set up automatic messages and tasks for the team of people that keep the house ready for guests. ### 32. Hospitable has improved my hosting business 100% **Rating:** 5.0/5.0 stars **Reviewed by:** Tonyia B. | Therapist but a host too!, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Hospitable.com?** Integrating smart locks and AI supported messaging feature **What do you dislike about Hospitable.com?** The direct website for hosts hasn't gotten much traction, but I understand that is not hospitable's responsibility. **What problems is Hospitable.com solving and how is that benefiting you?** Guest communication support and smart lock integration along with calendar management **Official Response from Miles Hobson:** > Thank you for the review, Tonyia; we appreciate the kind words! ### 33. Easy to Use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Hospitable.com?** It's easy to use, easy to get started, and takes work off my hands. **What do you dislike about Hospitable.com?** So far the only thing that might be a problem is integrating the Furnished Finder calendar into my other platforms, but I'm still working on getting it set up. **What problems is Hospitable.com solving and how is that benefiting you?** Spending time writing and sending messages, managing guests and reviews, integrating all the calendars from different booking sites into one place. **Official Response from Miles Hobson:** > Thank you! ### 34. Very comprehensive property management software **Rating:** 5.0/5.0 stars **Reviewed by:** Deborah M. | Managing Prinicipal, Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2025 **What do you like best about Hospitable.com?** The calendar management is outstanding and gives our team a universal presentation of all our bookings in one place. **What do you dislike about Hospitable.com?** That you can't update rental platform listings directly on Hospitable. **What problems is Hospitable.com solving and how is that benefiting you?** Managing multiple platforms from 1 general dashboard. **Official Response from Miles Hobson:** > Thank you, Deborah! ### 35. Great software **Rating:** 5.0/5.0 stars **Reviewed by:** Taliyah B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2025 **What do you like best about Hospitable.com?** It makes my job easier with managing my property’s. **What do you dislike about Hospitable.com?** Nothing everything works great I don’t have any issues **What problems is Hospitable.com solving and how is that benefiting you?** Time **Official Response from Miles Hobson:** > Thank you for the review, Taliyah! ### 36. Pretty great app. Has a few bugs but overall good experience **Rating:** 4.5/5.0 stars **Reviewed by:** Ashton . | Owner manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2025 **What do you like best about Hospitable.com?** I love that the message automated and easily customizable **What do you dislike about Hospitable.com?** I don't like that sometimes the messages aren't sending through. Also it takes a bit for customer service to get back to you even though they are really great once they do. **What problems is Hospitable.com solving and how is that benefiting you?** It solves the problems of having to message guests when I get a new reservation. That is very helpful **Official Response from Miles Hobson:** > Thanks for the feedback and honest review, Ashton. If someone hasn't already looked into those messages not sending for you we'd be happy to take a look and get to the bottom of it ### 37. Has eased my life as a new Property Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Nicolle P. | Admin/Tech, Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2024 **What do you like best about Hospitable.com?** Hospitable has been a wonderful platform for helping me with my property management business. Having 9 properties is tough to manage with the help of one other person on my team. However, being able to send automatic messages to guests, using the Suggested AI replies, and keeping each of my properties' information and guests organized has been a dream. It is super easy to use and add new properties we acquire for a quick and easy setup. My team and I use Hospitable every single day and love the new updates and Town Hall meetings that they put on for us users. Hospitable is a platform that actually listens and wants to help make the platform better by listening to users' suggestions on things we would like to see. **What do you dislike about Hospitable.com?** As with any software, there is always room for improvement. One thing I would love to see is a platform for Owner Dashboards where my owners are able to see things like metrics, calendars, etc. Another feature I would love to see is more customizations for direct booking websites. I like having a website built out by Hospitable but I would love to see sub-pages added like an 'about us', 'contact us', or 'hire us as your property manager' type pages. **What problems is Hospitable.com solving and how is that benefiting you?** Mostly sending out information to my guests and assisting with suggested AI responses using local recommendations and information about the property. ### 38. Hospitable offers a wide range of tools for a fair price **Rating:** 5.0/5.0 stars **Reviewed by:** key2stay . | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2025 **What do you like best about Hospitable.com?** AI messaging and automated cleaning messages **What do you dislike about Hospitable.com?** I don't like the responiveness of the mobile version **What problems is Hospitable.com solving and how is that benefiting you?** Multi channel synchronisation enables me to reach more people ### 39. Long-Time User // Software gets better and better **Rating:** 5.0/5.0 stars **Reviewed by:** jeremy w. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2024 **What do you like best about Hospitable.com?** I've been using Hospitable for years. The software keeps getting better and they keep adding features based off user feedback. I like the metrics reporting dashboard and am happy they've added direct booking functionality. The core PMS functionality has improved over time and gotten very reliable. My team members rely on Hospitable every day to run our 7-figure / year portfolio and look forward to scaling with it and seeing it get even better. **What do you dislike about Hospitable.com?** Hospitable could integrate with third party tools better **What problems is Hospitable.com solving and how is that benefiting you?** Making it easy to manage a portfolio of vacation rental properties. It is making it possible for me as a 7-figure / year revenue operator to continue growing. **Official Response from Miles Hobson:** > Thank you for your review, Jeremy! ### 40. New User to Platform and Loving it! **Rating:** 5.0/5.0 stars **Reviewed by:** Tina J. | Franchise Business Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about Hospitable.com?** I have added two properties from scratch upon signing up on the hospitable platform. From A-Z I needed the help documents, the chat feature, and leaving an email contact to learn my way. It is an intuitive platform, with lots of bells and whistles **What do you dislike about Hospitable.com?** It is a powerful platform that can be overwhelming for a newbie. I did appreciate two- 30 min onboarding calls, when I know only one is offered normally. There are plenty of help videos, rewatching town halls and other best practices, but you still have to take the time to make sure all items are set up correctly on the platform, and that Hospitable is "talking" to the other booking sites, like AirBnB, VRBO, etc. **What problems is Hospitable.com solving and how is that benefiting you?** Intergrating smart home products into the platform to manage. Automated locks, cameras and other smart home products are continuing to be added and intergrated into the platform. **Official Response from Miles Hobson:** > Thank you for your review, Tina! ### 41. Run like a business should. **Rating:** 5.0/5.0 stars **Reviewed by:** Kes M. | Co-Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2025 **What do you like best about Hospitable.com?** Very easy to set up and use. Reasonable pricing and quick support. **What do you dislike about Hospitable.com?** Branded emails. Insurance for Non-US direct users. **What problems is Hospitable.com solving and how is that benefiting you?** Time management. Automatic messages. Unified inbox. **Official Response from Miles Hobson:** > Thank you, Kes! ### 42. Hospitable is Always Getting Better! **Rating:** 5.0/5.0 stars **Reviewed by:** Wendy D. | Owner manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Hospitable.com?** I love using Hospitable. Not only is it simple to use, they are constantly adding new features as a result of host feedback. They host calls where you can listen in on changes and new features on the horizon and then give feedback on existing features. It's is easy on the eyes unlike some other property management software that is ugly and difficult to use. Hospitable is also easy to set up and integrate with Airbnb and VRBO. **What do you dislike about Hospitable.com?** I can't really think of anything. Any issues I ever have I bring up to their team and they add it to their feedback to roll out and in their next iterations. **What problems is Hospitable.com solving and how is that benefiting you?** Simplifying messaging, accepting direct bookings on my Squarespace site. **Official Response from Miles Hobson:** > Thank you, Wendy! ### 43. Automation Saved my Weekends **Rating:** 5.0/5.0 stars **Reviewed by:** Kyle D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2024 **What do you like best about Hospitable.com?** Automating all of my guest messages has saved me so much time. I use the automated message list as a way to see what is coming up in my rentals. The support is top notch, if I ever have an issue they are there to make sure everything is fixed and I understand. Very much appreciate the town halls too. **What do you dislike about Hospitable.com?** Currently their Direct Booking doesn't have a guest portal but they are in the process of making one. Excited for that to come out **What problems is Hospitable.com solving and how is that benefiting you?** Messaging/guest management so I do not have to create messages for guests. I appreciate how customizable they all are. Calendars for all properties in one place and connecting all listings per property together. It was easy to connect pricelabs to do pricing. Works really well as an all in one solution to managing different aspects of rentals. **Official Response from Miles Hobson:** > Hi Kyle, thank you for the kind words. You'll be glad to know that guest portal is now here - in fact, you might want to join our Town Hall on Wednesday to get all the details of this release. Check out the link below to add the event to your calendar. ### 44. Wonderful customer service. Transparent updates on issues/technical difficulties across the platform **Rating:** 5.0/5.0 stars **Reviewed by:** Morgan N. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2023 **What do you like best about Hospitable.com?** They keep you updated on what they are working on to improve the platform and take client feedback and suggestions very seriously! The platform is easy to use, straight forward. They have great customer service and assist you through the entire process of integrating your listings on all platforms. **What do you dislike about Hospitable.com?** It currently lacks a few features that their competitors have, although I understand they are working to implement these features on future updates. **What problems is Hospitable.com solving and how is that benefiting you?** They currently lack a few apps that are beneficial to have synced to the platform but are working to implement based on customer feedback / suggestion. ### 45. Best Channel Manager and Message Automation Platform for Hosts! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Hospitable.com?** SmartBnb is hands down the best channel manager and message automation platform in the market. • Beautiful and Easy User Interface • Scalable Platform that can do 1 property to multiple properties • Uptime • Flawless Automated Messaging with Artificial Intelligence (AI) Question Detection • Channel Manager for Airbnb and VRBO • Easy to Setup and Configure • Great Responsive Support to Any Questions • iOS App is easy to use and consolidates messaging • SmartBnb frequently releases updates many times throughout the week • Great Product Roadmap to help hosts in the future reduce their time with manual work and more time focusing on growing and scaling their business • Smartlock Integrations **What do you dislike about Hospitable.com?** • Needs Better Dashboards with Analytics – Which months are my best months, which months are my worse months, which month has the highest ADR, which month has the slowest ADR. Which days are always empty, which days should I do promotions on, etc. • Perhaps a Dashboard That Can Tell Me Listing Ranking - Integrate RankBreeze or Buy Them Out • A Dashboard that can help recommend listing opportunities to me – Did I optimize the listing, Should I lower the minimum night stay, should I allow pets, is there more than 20 pictures • Faster Integrations with other companies – Beyond Pricing, WheelHouse, TripAdvisor, Houfy, Facebook Marketplace, Booking.com, etc. • More Manual AI Question Detection – Such as do you have a balcony, are there resort fees, how to use spa, how to use pool, etc. This is a very IMPORTANT feature that reduces my time that I have to spend responding to guests with the same questions. **What problems is Hospitable.com solving and how is that benefiting you?** • All of the messaging is automated from start of the booking process, all the way to check-in, check-ups, check-out, asking for a review, and guest retainment. I am very busy and I have realized significant time savings by using the platform. • Artificial Intelligence (AI) Questions – This is one of my most used features of the platform. It is very helpful in saving me time when guests don’t always read the instructions. • I use the SmartBnb Desktop app (non smartphone) to message guests versus Airbnb.com. It is much easier and I use automated templates where I can click a button and the template is displayed to the guest. ### 46. Comprehensive & affordable program for STR hosts **Rating:** 4.5/5.0 stars **Reviewed by:** Laura K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2024 **What do you like best about Hospitable.com?** I like that I can see all my properties calendars in one screen so it's easier to see what's going on each day. Also love that it automates messaging on VRBO! And since they added the direct booking option, that helps integrate even more options for hosts / owners. Overall I'm very happy with Hospitable! It's also very affordable!! **What do you dislike about Hospitable.com?** Customer service can be a little challenging if I have a specific question on my account. **What problems is Hospitable.com solving and how is that benefiting you?** It provides one app that controls all messaging, scheduling for all my properties. **Official Response from Miles Hobson:** > Thank you for your positive feedback! We're thrilled that you find our platform helpful for managing your properties. We're working on making our support team even easier to get a hold of with a new Head of Support hire who is set to bring marked improvements! ### 47. The most convenient way to manage your listings **Rating:** 5.0/5.0 stars **Reviewed by:** James F. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2024 **What do you like best about Hospitable.com?** Hospitable makes it incredibly easy to manage my listings across VRBO, AirBnb, and my direct booking site all in one place. I can manage a single calendar for each listing, and any changes or updates are pushed to all the booking sites automatically. Direct integration with PriceLabs is a breeze. For those who work on custom integrations, Hospitable provides a free API which I use to send reservation data to my custom booking site. The documentation is absolutely fantastic and easy to understand. There's also a mobile app that is surprisingly well built. If I get a message from a guest, I get a push notification and can respond immediately. **What do you dislike about Hospitable.com?** The connection with VRBO is unstable at times. The issue is on VRBO's end, and Hospitable does a great job communicating when there is downtime and when things will be resolved, but it's a consequence of using a management platform. **What problems is Hospitable.com solving and how is that benefiting you?** Hospitable helps manage my properties all in one place. I previously used an excel spreadsheet, but it quickly became a hassle when I had to constantly update calendars to reflect new reservations, cancellations, etc. **Official Response from Miles Hobson:** > Thank you for your review, James! ### 48. An Automator's Oasis! **Rating:** 5.0/5.0 stars **Reviewed by:** Seth L. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about Hospitable.com?** As a software developer for an automation team, I am super focused on creating systems that allow the computers to do what they are good at, and the humans to do what they are good at. Hospitable excels in this area! I can tell that the developers at Hospitable have put a lot of thought into their implementation of automation rules. As an example, nested "Custom Codes" are supported. What this means is that I can build rules for things like check in / check out messaging that react to a large set of variables. How long is the guest staying? How long before check-in did they book? How many people are in the party? Is the property booked the night before or after a new reservation? I can customize my messages based on all these criteria while also not having to duplicate my human effort. Using the support for nested "Custom codes" means that when I update my messaging, I don't have to update it in several places. I can have a single source of truth for the main body of my messages and then create custom additions to the start or end of the message based on the variables I am evaluating. Getting to the "focus on the human" part, Hospitable has many useful suggestions for improving the guest experience and profitability. For example, they have a suggested workflow for notifying guests that the nights after their check-out are available and how to offer that they extend their stay for an additional fee. I had not thought about that option, and I've been experimenting with implementing it. Another thing I like is their development transparency and the responsiveness of their customer support. When I discover an area that I think could use improvement, they either show me that they already have it on the feature request list and let me "watch" the progress, or they add it to a feature request list that is viewable by the platform user. Very cool. The customer support team is also very knowledgeable and has the ability to view screenshots and videos that I upload - to help demonstrate an issue or request. Lastly, I like the UI. It's clean, clear, intuitive, and easy to use on Desktop and Mobile. **What do you dislike about Hospitable.com?** The auto-save feature is both convenient and frustrating. Sometimes, I am just experimenting with changing my messaging, and I am not ready for it to save. The auto-save feature will save my updates as I am experimenting with them. I want the ability to toggle this feature off. I made this suggestion, and the support team added it to the "Feature Request" catalog! There are also some inconsistencies in their automation rules when it comes to "less than X days" or "more than X days". Some rules are inclusive of the day, and some are not. A "less than or equal to" condition might solve this issue. Again, support was very comprehensive when investigating this and provided workarounds that are not elegant but do solve the problem. I'd like to see this area improved. **What problems is Hospitable.com solving and how is that benefiting you?** Hospitiable reduces the hands-on time I spend managing my vacation rental and provides my guests a consistant and professional expererience. ### 49. Big Time Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Baylee S. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2024 **What do you like best about Hospitable.com?** I've been using the automations I set up for a couple of years. I just started using AI, now saving even more time! **What do you dislike about Hospitable.com?** Sometimes, the automated messages bury questions that guests have asked me, and I miss them. I'd love a feature that reminds me of a message I missed or have not yet replied to from a guest! **What problems is Hospitable.com solving and how is that benefiting you?** Mostly it helps bring response times up which helps a lot with reviews! **Official Response from Miles Hobson:** > Thank you for the review, Baylee. Glad we're saving you so much time! ### 50. A very reliable software. **Rating:** 5.0/5.0 stars **Reviewed by:** Ralph Akeem S. | Data and Operations Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** August 19, 2024 **What do you like best about Hospitable.com?** It's easy to use. Reliable customer support. Variety of features. **What do you dislike about Hospitable.com?** Report takes a little bit of time to extract. **What problems is Hospitable.com solving and how is that benefiting you?** It's able to help me manage all rental properties including the properties' booking and shows a detailed breakdown of money relative to these bookings. **Official Response from Miles Hobson:** > Thank you, Ralph! ## Hospitable.com Discussions - [Is there a way to add pictures to the messages sent?](https://www.g2.com/discussions/34273-is-there-a-way-to-add-pictures-to-the-messages-sent) - 4 comments, 2 upvotes - [What is Hospitable.com used for?](https://www.g2.com/discussions/what-is-hospitable-com-used-for) - 1 comment - [View Hospitable.com pricing details and edition comparison](https://www.g2.com/products/hospitable-com/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-22+16%3A47%3A05+-0500&secure%5Bsession_id%5D=c070a925-d402-4ac8-af84-c6495be71142&secure%5Btoken%5D=0dca83683c49d72ad6ef0ef5f974d5002fe16fcb1d0ef5eef59d929dc4964491&format=llm_user) ## Hospitable.com Integrations - [Airbnb](https://www.g2.com/products/airbnb/reviews) - [Beyond](https://www.g2.com/products/beyond-beyond/reviews) - [Breezeway](https://www.g2.com/products/breezeway/reviews) - [ChargeAutomation](https://www.g2.com/products/chargeautomation/reviews) - [ecobee SmartBuildings](https://www.g2.com/products/ecobee-smartbuildings/reviews) - [Extenteam](https://www.g2.com/products/extenteam/reviews) - [PriceLabs](https://www.g2.com/products/pricelabs/reviews) - [StayFi](https://www.g2.com/products/stayfi/reviews) - [TurnoverBnB](https://www.g2.com/products/turnoverbnb/reviews) - [Wheelhouse](https://www.g2.com/products/wheelhouse/reviews) ## Hospitable.com Features **Agentic AI - Vacation Rental** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Hospitable.com Alternatives - [Hostaway](https://www.g2.com/products/hostaway/reviews) - 4.8/5.0 (387 reviews) - [Beyond](https://www.g2.com/products/beyond-beyond/reviews) - 4.7/5.0 (149 reviews) - [Guesty](https://www.g2.com/products/guesty/reviews) - 4.5/5.0 (100 reviews)