G2

Tanmay K.

Freelance Web Developer

Small-Business (50 or fewer emp.)

11/3/2026

"Effective Security Awareness Training with Realistic Phishing Simulations and Automated Learning"

5/5

What do you like best about Hornetsecurity Security Awareness Service?

What I like best is the AI powered phishing simulations and the personalisation of the employee training. You have the Employee Security Index (ESI) which gives you a good measure of the security awareness of your users and enables you to identify those that require further training. The dashboard is very intuitive and provides some very useful insights. The training is automated which obviously saves a lot of admin. The realistic attack simulations and the continuous learning approach are great for building up a more secure culture across the business. Review collected by and hosted on G2.com.

What do you dislike about Hornetsecurity Security Awareness Service?

One area for improvement would be the flexibility of the custom phishing simulations and campaign scheduling. Some of the more sophisticated scenarios do require manual configuration and the reporting could do with a bit more in the way of context beyond the basic stats. The training content itself could be more varied and more succinct to keep people engaged. The M365 integration is very good, just the initial setup and policy tweaking can take a bit of trial and error. More customisation options and better reporting would be a significant improvement. Review collected by and hosted on G2.com.

What problems is Hornetsecurity Security Awareness Service solving and how is that benefiting you?

Hornetsecurity's Security Awareness Service is all about improving employee awareness of phishing and other email based threats. It does this via realistic phishing simulations which teach staff how to spot a phishing message, and automated, individualised training for those that are most at risk. The Employee Security Index provides a clear view of the level of security awareness and the progress being made. It cuts down on the amount of manual training that needs to be done, leads to better employee behaviour and ultimately reduces the likelihood of a successful phishing attack. It's a far more consistent, measurable and efficient way of delivering security training. Review collected by and hosted on G2.com.