The UX is quite easy and simple. The platform is easy to navigate and understand how to use. The integrations allow ease of posting and planning. As for performance, I appreciate the insights that Hootsuite gives but it is still not that clear on the ROI at the moment without the metrics that will compare the numbers with those in the industry. Support and onboarding was done quite well where the lead was able to go through all the features and how to use but again, it would help to have easier access to getting the most out of the platform with workshops. AI seems to be helpful, again I have only used this in a certain capacity and think that I have not yet used it to the fullest potential. Review collected by and hosted on G2.com.

The integrations still need work on the capabilities you can do natively. But for the convenience of posting and planning, it works well. Another feature that I'm not so sure about is social listening and metrics, again I do not think that this clearly reflects the industry and competitor environment. Review collected by and hosted on G2.com.