G2

Shannon M.

Executive Director

Small-Business (50 or fewer emp.)

Originally submitted 10/10/2024

"Hootsuite helps small non-profits manage social"

5/5

What do you like best about Hootsuite?

Hootsuite is a user-friendly platform for managing multiple social platforms - something that was time-consuming and clunky for our small non-profit to do on our own. It's easy to create posts, customize as needed for different platforms, and schedule well in advance. We like the suggested post times, that has been a helpful feature for us. We use it weekly! Also use the app, which is handy for creating posts when we're on site and want to post time-sensitive info Review collected by and hosted on G2.com.

What do you dislike about Hootsuite?

I wish it automatically saved posts while you were working on them - sometimes I have to walk away, and I forget to save my work as a draft, and then it times out and you lose it. Review collected by and hosted on G2.com.

What problems is Hootsuite solving and how is that benefiting you?

We had a hard time posting on multiple social accounts before using Hootsuite - it was a hassle to log in to multiple platforms and we couldn't schedule things out nearly as easily as we can in with Hootsuite. The scheduling alone is worth it for us. We have a small staff and no one designated to marketing/social, so Hootsuite is the strongest tool we have to guide us on social. Review collected by and hosted on G2.com.